Zoey Urquico
Santa Clarita,United States
Summary
Nursing student with 2+ years of Emergency Department experience as a Monitor Technician and Unit Secretary in a Level II Trauma Center. Experienced in continuous cardiac monitoring, patient safety, admissions and transfers, and communication with physicians, nurses, and multidisciplinary healthcare teams in a fast-paced, high-acuity environment. Serves as a certified preceptor for new Monitor Technicians and brings additional credentials as a California-licensed EMT, Certified Phlebotomy Technician, and EKG-certified professional. Seeking an Emergency Department Technician role to expand hands-on patient care experience while continuing to develop toward a career in nursing.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Monitor Technician/ Ward Clerk
Henry Mayo Newhall Hospital
Santa Clarita
02.2024 - Current
- Operate and maintain continuous cardiac monitoring equipment, continuously assessing telemetry for significant rhythm changes and abnormalities and promptly communicating findings to nursing staff to support patient safety.
- Facilitate timely communication throughout the Emergency Department, relaying information and connecting physicians, nurses, patients, and other healthcare team members to support patient care and department operations.
- Serve as a central communication hub for the Emergency Department, responding to incoming calls and requests and ensuring information reaches the appropriate members of the healthcare team.
- Coordinate patient admissions and transfers between facilities, including preparation of medical records and communication of transfer information to appropriate teams.
- Provide additional support with patient transfers and discharge coordination during overnight shifts when Case Management coverage is unavailable.
- Maintain accurate documentation and patient confidentiality while supporting efficient Emergency Department operations.
- Serve as a certified preceptor, training and mentoring new Monitor Technicians in cardiac monitoring, department procedures, and workflow.
Barista
Boba Time
Santa Clarita
04.2023 - 04.2024
- Provided efficient and professional customer service in a fast-paced environment while managing multiple orders and priorities.
- Prepared beverages accurately and efficiently while maintaining consistent quality and attention to detail.
- Collaborated with team members to maintain an organized, clean, and efficient work environment during high-volume periods.
Waitress
Keto Sushi
Santa Clarita
06.2022 - 11.2022
- Managed multiple tables simultaneously, accurately taking and delivering orders while maintaining timely service.
- Processed cash and credit transactions accurately and responsibly, including handling payments and providing correct change.
- Maintained an organized dining environment while addressing customer needs and resolving concerns in a professional manner.
Education
High School Diploma -
Valencia High School
Valencia, CA05-2023
Some College (No Degree) - Liberal Arts and Sciences
College of The Canyons
Valencia, CASkills
- Cardiac Monitoring & Rhythm Recognition
- Patient transfer coordination
- Working in High-Acuity Environments
- Attention to Detail
- Effective communication
- Team Collaboration
- Time Management
- Multitasking
- Adaptability
- Critical Thinking & Prioritization
- Precepting & Staff Training
- Patient Confidentiality
Certification
- Emergency Medical Technician (EMT) - California Licensed
- Certified Phlebotomy Technician (CPT) - Application Pending State Review
- EKG/ECG Certification
- Basic Life Support (BLS)
- Management of Assaultive Behavior (MAB) Certification
Timeline
Monitor Technician/ Ward Clerk
Henry Mayo Newhall Hospital
02.2024 - Current
Barista
Boba Time
04.2023 - 04.2024
Waitress
Keto Sushi
06.2022 - 11.2022
High School Diploma -
Valencia High School
Some College (No Degree) - Liberal Arts and Sciences
College of The Canyons