Years of professional experience
ZOEY VERWAY-COHEN
Columbus,OH
Summary
Hardworking and focused administrative professional offering excellent communication, planning and prioritization skills demonstrated through 7 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
7
7
10
10
Years of Microsoft Office experience
Education
Bachelor of Arts - Psychology And International Studies
The Ohio State University
Columbus, OH05.2024
High School Diploma -
Metro Early College High School
Columbus, OH05.2021
Work History
Student Dining Orientation Leader
The Ohio State University Dining Services
05.2023 - 07.2023
- Assisted with recruitment efforts for 11,500 incoming freshman
- Coordinated and led 15+ group presentations, offering additional resources and references for more detailed information.
- Helped students troubleshoot and resolve issues with campus meal plans and student employment.
Student Office Assistant
WOSU Classroom
01.2022 - Current
- Competently organize a membership database of over 100 members, assuring accurate and up-to-date records
- Conduct analysis of company documents and provide valuable feedback and corrections, ensuring accuracy and consistency in all materials.
- Prepared and edited e-News and marketing materials to produce precise, accurate and professional communication.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Volunteered to help with special projects of varying degrees of complexity.
Student Office Manager
Ohio State University Dining Services: Curl Market
08.2021 - Current
- Interview and onboard 75+ new hires each semester, exhibiting high levels of leadership and delegation
- Create and fix schedules, track attendance and online training for 250+ employees, showcasing effective project management with a focus on delivering results through effective communication and team collaboration
- Proficient in effectively utilizing Microsoft Excel to streamline day-to-day tasks, resulting in a increase in productivity.
- Cross-trained existing employees to maximize team agility and performance.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Maintained accurate records of invoicing and payment activities in compliance with company and legal requirements.
Stalking Unit Extern
Domestic Violence & Stalking Unit
07.2022 - 08.2022
- Collaborated effectively with prosecutors, judges, public defenders, advocates, and investigators, demonstrating strong teamwork and communication
- Accurately entered 75+ conditions of bond into the online database during arraignment, complying with legal requirements and procedures
- Participated in 15+ phone calls, interviews, and meetings with prosecuting witnesses, gaining valuable insight into the criminal justice system.
- Compiled data and insights derived from jail calls and evidence for 5+ active cases to inform the creation of case assessments and time lines.
Associate
AMC (now Phoenix) Theatres
04.2019 - 07.2023
- Delivered exceptional customer service by promptly resolving issues and answering questions to enhance the movie-going experience
- Maintained cleanliness and tidiness in theatre auditoriums and lobby areas through ushering duties
- Proficiently handled cash and credit transactions on POS machines to facilitate smooth and accurate ticket and concession purchases, leveraging comprehensive training in proper cash- handling procedures.
- Provided coaching and training to new employees.
Student Intern
Columbus Police Department
10.2021 - 12.2021
- Acquired firsthand experience in crime scene investigation by observing analysts capturing photographic evidence and taking fingerprints
- Developed practical insights into the technical aspects of criminal investigation, obtaining a deeper understanding of the methods employed and their underlying principles.
Research Intern
The Ohio State University
01.2020 - 05.2020
- Acquired real-world experience in various aspects of research, including project design, professional writing, data collection and analysis
- Demonstrated expert proficiency in using pre-collected data to conduct a series of ANOVA and T-tests for my independent research
- Independently authored a comprehensive 25-page research paper titled: “Influence of the SKIP Motor Skill Intervention Program on Gender Differences of Fundamental Motor Skill Competence,” showcasing advanced professional writing and analytics
- Delivered an insightful and engaging presentation of my research and findings at a Capstone Symposium attended by key members of the academic community.
Skills
- Workday
- SubitUp
- Microsoft Office
- G-Suite
- Project Management
- Issue and Conflict Resolution
- Food and Beverage Management
- Customer Service
- Profit & Sales Tracking
- Professional Writing
- Public Speaking
- Data Analytics
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