Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zoey Warren

Los Angeles,CA

Summary

Knowledgeable Retail Manager with robust background in managing transitions and organizational change. Proven track record in leading exemplary customer service teams and implementing sale strategies that increase revenue and return customers. Demonstrated capacity for effective problem-solving and strategic planning.

Overview

7
7
years of professional experience

Work History

Transition Manager

Honey Birdette
02.2025 - 07.2025
  • Streamlined store operations for increased efficiency, incorporating staff training on best practices in retail management.
  • Skillfully managed multiple priorities within a fast-paced retail environment, consistently meeting or exceeding performance expectations; returning store sales to pre-slump heights
  • Maximized revenue generation with upselling techniques and increased customer service trainings for staff members
  • Monitored trends in online retail to identify new opportunities for growth.

Opening Manager and S&R Manager

PCLTD
03.2021 - 01.2025
  • Developed and maintained a comfortable shopping experience for customers navigating an intimate, and often unfamiliar, retail space
  • Managed inventory control systems to optimize stock levels and reduce budget misuse
  • Managed scheduling and logistics for workshops, optimizing resource allocation and participant experience.
  • Responded to customer requests for products, services, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Theater Supervisor

Starlight Cinema
09.2018 - 11.2020
  • Managed scheduling for performances and staff, optimizing resource allocation for efficiency.
  • Supervised daily theater operations, ensuring smooth performance execution and customer satisfaction.
  • Maintained a safe and inviting theater environment by overseeing regular maintenance, cleaning, and safety checks.
  • Hired trained, and supervised a team of dedicated theater staff committed to providing excellent customer service.

Cashier

Sephora USA
05.2018 - 03.2020
  • Provided exceptional customer service, assisting clients with product selection and inquiries.
  • Resolved customer complaints promptly, fostering positive relationships and repeat business.
  • Collaborated with team members to streamline checkout processes, reducing wait times.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Trade Certificate - Cosmetology

Cinema Makeup School
Los Angeles, CA
05-2019

Skills

  • Customer service
  • Problem-solving abilities
  • Organizational development
  • Training and coaching

Timeline

Transition Manager

Honey Birdette
02.2025 - 07.2025

Opening Manager and S&R Manager

PCLTD
03.2021 - 01.2025

Theater Supervisor

Starlight Cinema
09.2018 - 11.2020

Cashier

Sephora USA
05.2018 - 03.2020

Trade Certificate - Cosmetology

Cinema Makeup School