Zoey West

• Monitored supply levels at counter and maintained customer areas to meet typical demands.
• Prepared specialty drinks such as cappuccinos, lattes and mochas.
• Helped management keep adequate supply on hand by notifying of shortages.
• Learned every menu item's preparation and numerous off-label drinks to meet customer needs.

Enhanced victim support services by implementing effective case management strategies and coordinating with various agencies.

Supported victims in navigating the criminal justice system, providing guidance on legal procedures and court accompaniment when necessary.

Strengthened relationships with law enforcement agencies, facilitating timely referrals for victims seeking assistance.

Developed impactful training materials for volunteers, enhancing their understanding of victim rights and trauma-informed care practices.

• Monitored patient care, human resources, and implementation of policies and procedures.
• Promoted a positive atmosphere within rehabilitation settings, inspiring hope and motivation among recovering individuals.
• Scheduled providers according to patient need to use resources efficiently.
• Supported occupational therapists in the administration of treatments, increasing the efficiency of therapy sessions.

• Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
• Evaluated staff performance and provided coaching to address inefficiencies.
• Collected, arranged, and input information into database system.
• Frequently inspected production area to verify proper equipment operation.

• Cultivated positive guest relations by managing information and orchestrating speedy seating.
• Answered phone calls to take orders, give information and document reservations.
• Improved guest experience by offering personalized recommendations based on individual preferences and dietary requirements.