Host/Busser/Support Worker
Jamie Roland
07.2025 - 10.2025
- Welcomed and seated guests, ensuring efficient flow of dining experience.
- Coordinated with kitchen staff to ensure timely food delivery and service quality.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Trained new hosts on procedures and customer service standards for operational consistency.
- Handled customer inquiries and complaints, maintaining positive dining atmosphere.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.