Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Zoey Wilson

Sandy,Oregon

Summary

Experienced Crew Trainer focused on maximizing team success by providing new members with great training and support. Great knowledge of food safety, cleaning and sanitizing procedures. Highly effective at building rapport with new team members and helping each get acclimated to the environment, customer needs and restaurant operations. Friendly and reliable with quick and accurate in cash and card transactions with multi-tasking abilities.

Overview

2
2
years of professional experience

Work History

McDonalds Crew Trainer

Tina Pruett
Sandy, OR
06.2021 - Current
  • Taught new team members correct procedures for all areas of operations.
  • Trained other employees in customer service, food safety and performance requirements.
  • Set positive example for team members by providing high-quality, efficient service.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Mentored junior employees to improve performance, food safety and customer service.
  • Able to apply what was learned as a Crew Member to current position

McDonalds Crew Member

Tina Pruett
Sandy, OR
06.2021 - Current
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked front counter, drive-thru and other areas.
  • Collaborated with team members to complete orders.
  • Assisted other team members to achieve goals.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Became familiar with products to answer questions and make suggestions.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Accurately operated cash register to process customer payments.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Worked well with teammates and accepted coaching from management team.

Education

High School Diploma -

Sandy High School
Sandy, OR
06.2023

Skills

  • Training Tools and Resources
  • Role Modeling
  • Food Safety
  • Station Preparation
  • Customer Service
  • Crew Assistance
  • Team Leadership
  • Cash Register Operation
  • Cooperative Attitude
  • Basic Math Functions

Languages

Spanish
Native or Bilingual

Timeline

McDonalds Crew Trainer

Tina Pruett
06.2021 - Current

McDonalds Crew Member

Tina Pruett
06.2021 - Current

High School Diploma -

Sandy High School

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Zoey Wilson