Zofeen Kurjee
Richmond,TX
Summary
Operations professional with substantial experience in optimizing processes and driving operational efficiency. Expertise in project management, process improvement, and logistics coordination. Strong focus on team collaboration and achieving measurable results. Known for adaptability and reliability in dynamic environments.
Overview
7
7
years of professional experience
Work History
Social Media Marketing Specialist
Greenway Eye Care & Richmond Eye Care
10.2024 - Current
- Design high quality visuals and craft captions aligned with brand messaging, leveraging social media trends and analytics to optimize performance
- Increased engagement and follower growth by implementing targeted strategies, tracking key metrics, and staying ahead of platform algorithm changes
- Managed social media accounts on day-to-day basis to increase company recognition by creating engaging content.
Data Analyst
Sunshine Wholesale
10.2023 - 10.2024
- Developed advanced scenario analysis frameworks to evaluate delivery order profitability; these frameworks are now integrated into the weekly reports used by senior management for strategic decision-making
- Worked closely with vendors and internal teams to ensure inventory levels met customer demand while minimizing product expiration risks
- Increased monthly sales by 10% through in-depth analysis of inventory databases and the identification of high-demand products
Operations Specialist
Marsh & Mclennan
08.2021 - 10.2023
- Led client account management efforts, serving as the primary point of contact between clients and internal teams
- Automated renewal preparation processes by developing a tracking dashboard, leading to a 25% increase in compliance with organizational standards and increasing on-time renewals to 95% across the board
- Incorporated Salesforce for meticulous data entry and management, ensuring the integrity and reliability of client information to inform decision-making processes
- Formulated a set of best practices for resource allocation that minimized waste and optimized budget usage; enhanced project efficiency, resulting in the successful delivery of 5 major projects without exceeding budget constraints
Real Estate Analyst
Armyn Enterprises
01.2020 - 07.2020
- Collaborated with leadership to implement data-driven insights from 25+ property evaluations, optimizing investment strategies
- Established a comprehensive budgeting framework that streamlined financial processes and improved collaboration among stakeholders; this initiative reduced monthly reconciliation time by 15 hours, allowing for more strategic focus on financial growth
- Facilitated vendor communication and client negotiations, which resulted in 40% increase in repeat business and higher satisfaction rates
Optometric Doctor Assistant
Elite Family Vision
07.2018 - 02.2020
- Managed clinic operations including patient scheduling, phone handling, and contact lens orders, ensuring a streamlined and patient-centric environment
- Coordinated inventory control processes, mitigating the risk of stock-outs and ensuring compliance with inventory management standards
- Performed over 150 IOP tests and detailed scribing for patient records each month, resulting in a 30% reduction in charting errors and improving the accuracy of patient data for clinical review
Education
Business Administration - Supply Chain Management
University of Houston – Downtown
Houston, TX01.2020
Skills
- Project Oversight
- Risk Evaluation and Management
- Salesforce Proficiency
- Data Analysis
- Experienced in Canva Design
- Social media management
- Client Relationship Management
- Strategic planning
- Performance tracking
Timeline
Social Media Marketing Specialist
Greenway Eye Care & Richmond Eye Care
10.2024 - Current
Data Analyst
Sunshine Wholesale
10.2023 - 10.2024
Operations Specialist
Marsh & Mclennan
08.2021 - 10.2023
Real Estate Analyst
Armyn Enterprises
01.2020 - 07.2020
Optometric Doctor Assistant
Elite Family Vision
07.2018 - 02.2020
Business Administration - Supply Chain Management
University of Houston – Downtown
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