Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zofie Haulena

San Rafael,CA

Summary

Responsible, personable, and conscientious worker with an interest in developing my costumer service and workplace skills. Looking forward to bringing my attention to detail and affable attitude to a new place of work!

Overview

9
9
years of professional experience

Work History

Style Advisor

Aritzia
10.2023 - 05.2025
  • Assisted customers in selecting the perfect outfits for special occasions, ensuring a memorable experience.
  • Provided exceptional customer service, addressing concerns promptly and professionally to maintain satisfaction.
  • Maintained an organized workspace, ensuring all items were properly labeled, tagged, and ready for presentation on the sales floor.
  • Built strong relationships with clients through attentive service and knowledgeable fashion guidance.
  • Utilized computer-systems/ registers, processing returns, exchanges, orders, etc.

Race Assistant Coordinator

Envirosports
06.2016 - 09.2023
  • Was responsible for race registration, aid stations, and the finish line.
  • Tracked records, filed documents and maintained communication between clients to manage activities.
  • Organized and mailed perspective clients about upcoming races.

Horse Camp Counselor

Ann McMann Coaching
06.2019 - 09.2019
  • Documented activities, injuries and accidents to inform parents and maintain consistent records.
  • Instructed campers on proper behavior and horseback riding etiquette.
  • Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.

Stable Hand

Crescent Stables Ltd
06.2018 - 09.2018
  • Reported any property damage or concerns to supervisors and completed requested services to resolve issues an maintain a safe environment.
  • Taught guests basic horse riding and care techniques.
  • Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.

Education

Associate of Arts - Psychology

College of Marin
Greenbrae, CA
05-2026

Skills

  • Personable
  • Good social skills and friendly demeanor
  • Team Player
  • Experience Enforcing Policies
  • Experience Greeting Clientele
  • Experience with Document Control
  • Experience with Customer Care
  • Experience with Handling Complaints

Timeline

Style Advisor

Aritzia
10.2023 - 05.2025

Horse Camp Counselor

Ann McMann Coaching
06.2019 - 09.2019

Stable Hand

Crescent Stables Ltd
06.2018 - 09.2018

Race Assistant Coordinator

Envirosports
06.2016 - 09.2023

Associate of Arts - Psychology

College of Marin