Zohaib Mumtaz
Hillsborough
Summary
Results-driven professional with a solid background in customer service and operational efficiency. Expertise in cash handling and analytical thinking, contributing to improved sales and streamlined processes. Eager to leverage strengths to drive team success.
Overview
4
4
years of professional experience
Work History
Food & Beverage Team Member
Iron Peak Sports & Events
01.2026 - Current
- Provided exceptional customer service in high-pressure environments.
- Managed food preparation and presentation according to quality standards.
- Assisted in training new staff on operational procedures and safety protocols.
- Maintained cleanliness and organization of workstations throughout shifts.
- Collaborated with team members to ensure efficient service during events.
- Contributed to higher sales by upselling menu items and promoting daily specials to guests.
Team Member
Pro Image Sports
08.2024 - 10.2025
- Operated various tools and equipment for maintenance tasks, adhering to safety protocols.
- Trained new team members on operational procedures, enhancing overall team efficiency.
- Streamlined inventory management processes, reducing waste and improving supply tracking accuracy.
- Participated in regular team meetings to discuss improvements and address operational challenges.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
Team Member
Roycebrook Country Club
10.2023 - 08.2024
- Assisted in daily operations, ensuring smooth workflow and high-quality service.
- Collaborated with team members to maintain cleanliness and organization throughout facilities.
- Provided exceptional customer service, addressing member inquiries and resolving issues promptly.
- Supported event setup and breakdown, contributing to successful club functions and activities.
- Assisted club members with questions and their necessities
Cashier
ShopRite
06.2022 - 10.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Cashier
Wendy's
02.2022 - 05.2022
- Processed customer transactions efficiently using POS systems.
- Maintained cleanliness and organization of dining and service areas.
- Assisted customers with menu selections and special requests.
- Handled cash, credit, and mobile payments accurately.
- Restocked and organized merchandise in front lanes.
Education
Bachelor of Science - Fiance With A Concentration in MIS
Rutgers University
Newark, NJ06-2028
Associate of Science - Fiance
Raritan Valley Community College
Somerville, NJ06-2026
High School Diploma -
Hillsborough High School
Hillsborough, NJ06-2024
Skills
- Customer assistance
- Customer service
- Work ethic and integrity
- Cash handling
- Attention to detail
- Client relationships
- Customer relationship management
- Analytical thinking
- Quality assurance
- Business analysis
Languages
Urdu
Limited Working
Timeline
Food & Beverage Team Member
Iron Peak Sports & Events
01.2026 - Current
Team Member
Pro Image Sports
08.2024 - 10.2025
Team Member
Roycebrook Country Club
10.2023 - 08.2024
Cashier
ShopRite
06.2022 - 10.2023
Cashier
Wendy's
02.2022 - 05.2022
Bachelor of Science - Fiance With A Concentration in MIS
Rutgers University
Associate of Science - Fiance
Raritan Valley Community College
High School Diploma -
Hillsborough High School