Overview
Work History
Education
Skills
Timeline
Generic

Zohair Ali

San Luis Obispo,CA

Overview

2
2
years of professional experience

Work History

Engineering Intern

Regulatory Compliance Services
07.2023 - Current
  • Analyzed data from experiments and prepared reports summarizing results, assisted with troubleshooting issues relating to product quality or performance.

Operations and Customer Service Lead

Headstrong Fit
San Luis Obispo, CA
09.2023 - Current
  • Provide administrative support such as filing documents, photocopying, and scanning materials and maintain client accounts by obtaining and updating personal and financial information.
  • Maintain an organized reception area and ensure that all guests are attended to promptly, Answer incoming calls and direct them to appropriate personnel, take messages, restock and track office supply inventory levels, and monitor deliveries upon arrival.

Shift Manager

Kyle's Kitchen
Goleta, CA
06.2022 - 08.2023
  • Organized daily activities, delegated duties to employees, handled employee concerns or issues, addressed disciplinary matters when necessary, provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Attended regular meetings with management staff to discuss any changes or new policies implemented by corporate office, resolved customer complaints quickly and professionally to maintain high levels of satisfaction.

Education

Electrical Engineering

Cuesta College
San Luis Obispo, CA

Mechanical Engineering

Santa Barbara City College
Santa Barbara, CA

Thousand Oaks High School
Thousand Oaks, CA
06-2020

Skills

  • Microsoft Office and Google Suites
  • MATLAB
  • AutoCAD
  • SOLIDWORKS
  • Customer service excellence
  • Strong interpersonal communication
  • Data Entry
  • Database Research

Timeline

Operations and Customer Service Lead

Headstrong Fit
09.2023 - Current

Engineering Intern

Regulatory Compliance Services
07.2023 - Current

Shift Manager

Kyle's Kitchen
06.2022 - 08.2023

Electrical Engineering

Cuesta College

Mechanical Engineering

Santa Barbara City College

Thousand Oaks High School

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Zohair Ali