Zoi Banks
Flossmoor,IL
Summary
Dedicated professional with strong teamwork and customer service skills. Proven ability to ensure guest safety while adapting to dynamic environments and engaging participants in inclusive activities.
Overview
4
4
years of professional experience
Work History
Staff Member
South Suburban Special Recreation Association
Tinley Park, IL
11.2024 - Current
- I partake in social events or sports with kids or adults with disabilities
- Provided support during events, ensuring smooth operations and participant engagement.
- Maintained equipment and facilities, contributing to a safe environment for all users.
- Collaborated with team members to develop inclusive activities tailored to community needs.
- Established and maintained strong relationships with colleagues through regular meetings and communication.
Team Member/Party Host
Urban Air Trampoline and Adventure Park
Mokena, IL
05.2022 - 09.2025
- Ensured guest safety and compliance with park regulations during activities and events.
- Assisted in daily operations by setting up equipment and maintaining cleanliness throughout the facility.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team members to enhance guest experiences through effective communication and support.
- Trained new staff on operational procedures, safety protocols, and customer engagement strategies.
- Monitored activity areas to prevent accidents and promote a safe environment for all guests.
- Learned all required tasks quickly to maximize performance.
Sales Associate
Kohls Department Store
Tinley Park, IL
11.2021 - 01.2022
- Assisted customers with product inquiries and merchandise selection.
- Maintained organized sales floor, ensuring optimal product presentation.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team to achieve sales goals and improve customer service.
Education
High School Diploma -
Homewood Flossmoor High School
Homewood, IL05-2029
Skills
- Strong teamwork
- Cleaning and organization
- Cleaning skills
- Customer relations skills
- Customer service
- Employee mentoring
- Cash handling
- Leadership qualities
- Effective communication
- Adaptability and flexibility
- Confidentiality understanding
- Time management abilities
Timeline
Staff Member
South Suburban Special Recreation Association
11.2024 - Current
Team Member/Party Host
Urban Air Trampoline and Adventure Park
05.2022 - 09.2025
Sales Associate
Kohls Department Store
11.2021 - 01.2022
High School Diploma -
Homewood Flossmoor High School