Zoi Rakovitis
Canton,MI
Summary
Compassionate and dedicated individual eager to apply academic knowledge and fieldwork experience to make a positive impact in community and clinical settings. Skilled in case management, crisis intervention, and client advocacy, with hands-on experience from internships in diverse settings, including schools, and nonprofit organizations. Strong communicator who builds rapport with clients and collaborates effectively with multidisciplinary teams. Committed to fostering resilience, empowerment, and social justice in all professional endeavors.
Overview
3
3
years of professional experience
Work History
Assistant Lead Teacher
The Village Childcare Center
Kalamazoo, MI
04.2024 - 11.2024
- Maintained a safe, organized and stimulating learning environment.
- Provided individualized instruction to meet the needs of each student.
- Monitored student progress and provided feedback to parents.
Youth Resource Specialist Intern
Gryphon Place
Kalamazoo, MI
01.2024 - 05.2024
- Assisted in developing individualized plans for youth to reach their goals.
- Monitored progress of youth through data collection and analysis.
- Collaborated with other agencies and organizations on behalf of the youth being served.
Starbucks Barista
Target
Canton, MI
04.2023 - 01.2024
- Placed orders with suppliers for delivery of products required for daily operations.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
Resident Food Server
Friendship Village Of Kalamazoo
Kalamazoo, MI
11.2021 - 04.2023
- Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
- Communicated effectively with kitchen staff regarding order details, special requests, allergies.
- Resolved customer complaints in a professional manner while adhering to company policies and procedures.
Education
Bachelor of Science - Social Work
Western Michigan University
Kalamazoo, MI12-2024
High School Diploma -
Plymouth High School
Canton, MI06-2020
Skills
- Project-based learning
- Classroom preparation and maintenance
- One-on-one and small group instruction
- Case records management
- Referrals and networking
- Client assessment
- Escalation control
Accomplishments
- Member of the Alpha Phi Sorority, Delta Theta Chapter 2021-2024 ~ Held the position(s): Director of Philanthropy 2023-2024, and Director of Sisterhood and Events 2022-2023.
- Member of Eta Eta Sigma ~ Social Work Student Organization at Western Michigan University ~ Held the position of Vice President of the organization, 2024.
Timeline
Assistant Lead Teacher
The Village Childcare Center
04.2024 - 11.2024
Youth Resource Specialist Intern
Gryphon Place
01.2024 - 05.2024
Starbucks Barista
Target
04.2023 - 01.2024
Resident Food Server
Friendship Village Of Kalamazoo
11.2021 - 04.2023
Bachelor of Science - Social Work
Western Michigan University
High School Diploma -
Plymouth High School
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