Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Head Veterinary Technician
NEA Humane Society
Jonesboro, AR
03.2015 - Current
Administered vaccinations, medications, and treatments to animals according to veterinarian instructions.
Conducted regular safety inspections on all medical instruments used in the clinic to ensure that they are properly sterilized before each use.
Developed strategies to increase customer service satisfaction levels among clients visiting the practice with their pets.
Coordinated communication between staff members regarding patient needs and concerns; maintained open dialogue with clients throughout treatment process.
Oversaw daily activities within assigned departments ensuring efficient workflow while maintaining standards of quality care for all patients.
Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
Receptionist
H&r Block
Trumann, AR
01.2014 - 12.2024
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Greeted visitors and provided them with assistance.
Updated and recorded customer or client information to maintain accounts.
Call Representative
The Heritage Company
Jonesboro, AR
01.2013 - 12.2024
Resolved complaints quickly and efficiently while maintaining a positive attitude towards customers.
Updated existing customer accounts with new information obtained through conversations.
We focused on raising donations for many different organizations.
Facilitator and Education Events Assistant at Seattle Humane: The Humane Society For Seattle/king CountyFacilitator and Education Events Assistant at Seattle Humane: The Humane Society For Seattle/king County