Summary
Overview
Work History
Education
Skills
Camping, Hiking, Caving, Running, Reading, Traveling
Timeline
Generic

Zoie Denton

Dandridge,TN

Summary

Driven by a results-focused approach, I leveraged my customer service and sales expertise at TJCTV to significantly enhance client satisfaction and repeat business. Demonstrating exceptional teamwork and negotiation skills, I contributed to a welcoming shopping environment, boosting jewelry sales through personalized interactions and expert product knowledge. Highly motivated TJCTV Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

5
5
years of professional experience

Work History

Sales Associate

TJCTV
08.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Educated customers about proper care and maintenance practices for their jewelry purchases, ensuring long-lasting satisfaction.
  • Boosted jewelry sales by providing excellent customer service and personalized product recommendations.
  • Assisted clients in making informed decisions on high-value purchases by sharing expert knowledge of gemstones, metals, and designs.
  • Maintained a visually appealing and organized store, contributing to a welcoming shopping environment.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Resolved customer issues promptly and professionally, ensuring continued patronage from satisfied clients.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Enhanced store reputation through effective communication and relationship-building with clients.
  • Trained new associates in sales techniques and product knowledge, raising overall team's performance.
  • Increased sales through personalized customer interaction and understanding their specific jewelry preferences.

Dog Sitter

Myself
07.2022 - Current
  • Followed pet care instructions, dietary needs, and medication regimens.
  • Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after dogs during visits or overnight stays.
  • Enhanced clients'' satisfaction by providing attentive and personalized care for their dogs.
  • Contributed to clients'' peace of mind by sending regular updates on their pets, including photos and videos.
  • Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
  • Exercised animals regularly with walks and rigorous play activities.
  • Demonstrated reliability and trustworthiness by consistently arriving punctually for scheduled appointments or services.
  • Offered additional support services like house-sitting and plant care when requested by clients, adding value to their overall experience.
  • Ensured dogs'' well-being by adhering to specific dietary restrictions and administering medications as required.

Canine Caretaker

Two Dogs and a Lady
02.2023 - 08.2024
  • Assisted with grooming tasks, keeping dogs well-groomed and comfortable while under care at the facility.
  • Contributed to efficient rescue operations by assisting in intake procedures for newly arrived dogs.
  • Managed scheduling and logistics for dog transportation, ensuring timely arrivals at appointments and events.
  • Implemented enrichment activities for dogs, promoting mental stimulation and reducing stress levels in the kennel environment.
  • Continually updated knowledge and skills in canine care through ongoing professional development opportunities.
  • Maintained open communication lines with other team members, ensuring smooth coordination of daily activities.
  • Handled difficult or aggressive animals calmly and professionally, maintaining safety standards at all times.
  • Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
  • Fed and watered animals to provide necessary nutrients and keep pets healthy.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Administered medications to animals in treatment and documented changes in condition.
  • Monitored animal health to quickly recognize signs of illness and injury, seeking necessary medical attention.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Followed pet care instructions for dietary needs and medication regimens.
  • Washed, trimmed, and brushed animals to maintain good grooming standards.

Cashier

The Scoop Ice Cream
10.2019 - 06.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.

Cook

The Creek
12.2021 - 02.2022
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.

Education

Bachelor of Communications -

University of Tennessee At Chattanooga
Chattanooga, TN
05.2026

Communication - Radio And Television Broadcasting

Walters State Community College
Morristown, TN
05.2024

High School Diploma -

Jefferson County High School
Dandridge, TN
05.2022

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Problem-Solving
  • Excellent people skills
  • Relationship Building
  • Outgoing Personality
  • Flexible Schedule
  • Verbal/written communication
  • Sales expertise
  • Negotiation Tactics

Camping, Hiking, Caving, Running, Reading, Traveling

I am a very outgoing person. I do not like staying in the same place for too long, so I always find something to do. I live near the Great Smoky Mountains, so I am always finding time to go and hike up there. I also live off campus at The University of Tennessee at Chattanooga, so I also find myself going to Lookout Mountain and Signal Point for a hike. During the summer and fall, I am mostly camping, I like to camp all around Tennessee. I've camped at Fall Creek Fall State Park, Panther Creek, Cades Cove, Big South Fork River and Recreation area, and in Gatlinburg. I also love traveling with my family. We've traveled to South and North Carolina, Key West, Florida, Kentucky, Georgia, and Alabama. In my free time at school, I usually find myself reading a good book or going out for a run. Both of them help me get my mind off of things.

Timeline

Sales Associate

TJCTV
08.2024 - Current

Canine Caretaker

Two Dogs and a Lady
02.2023 - 08.2024

Dog Sitter

Myself
07.2022 - Current

Cook

The Creek
12.2021 - 02.2022

Cashier

The Scoop Ice Cream
10.2019 - 06.2022

Bachelor of Communications -

University of Tennessee At Chattanooga

Communication - Radio And Television Broadcasting

Walters State Community College

High School Diploma -

Jefferson County High School

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Zoie Denton