Zoie Capraro
Raleigh,Florida
Summary
At the age of 16, I moved to Orlando, Florida, to continue my cheerleading career, and my family moved with me. At 17, I moved to Raleigh, North Carolina, to learn to navigate life and become more mature. In the process, a Dynamic retail professional with a proven track record at Cubbies Shorts, excelling in customer service and teamwork. Recognized for enhancing the shopping experience and effectively managing inventory. Skilled in problem-solving and time management, fostering positive relationships, and ensuring customer satisfaction through attentive service and collaboration. Working with children has always been something I enjoyed doing. At times, it could be tough, but working with young kids helps improve me as a person. I personally never knew how much young kids can teach a person about themselves. Working with different kinds of kids brains also taught me how to handle many different situations. I want to continue growing with education and young minds!
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Chubbies Shorts
09.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Server
Applebee's Grill + Bar
09.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Cheerleading Coach
Topgun Allstars
01.2023 - 05.2024
- Fostered a positive and supportive environment, promoting teamwork and sportsmanship among cheerleaders.
- Provided training direction, encouragement and motivation to prepare cheerleaders for competitive events.
- Consistently enforced safety protocols during practices, reducing injury rates among participants significantly.
- Taught cheerleaders safety and proper stunting and tumbling techniques through proper demonstrations.
- Mentored young athletes, providing guidance on personal growth and academic achievements.
- Provided emotional support to athletes during challenging times on the team or in their personal lives.
Daycare Assistant
Daycare & Preschool
01.2023 - 05.2024
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Babysitter
Self-employeed
01.2021 - 01.2024
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Communicated with parents regarding children's progress and development, raising any issues.
Education
High School Diploma -
K12 Florida Cyber Charter Academy
Jacksonville, FL12-2024
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Corporation & Patents
- Time management
Timeline
Retail Sales Associate
Chubbies Shorts
09.2024 - Current
Server
Applebee's Grill + Bar
09.2024 - Current
Cheerleading Coach
Topgun Allstars
01.2023 - 05.2024
Daycare Assistant
Daycare & Preschool
01.2023 - 05.2024
Babysitter
Self-employeed
01.2021 - 01.2024
High School Diploma -
K12 Florida Cyber Charter Academy
Similar Profiles
Gabriel RemingtonGabriel Remington
Full Time Associate-Keyholder at Chubbies ShortsFull Time Associate-Keyholder at Chubbies Shorts
Melanie WoodsMelanie Woods
Chubbies at Chubbies ShortsChubbies at Chubbies Shorts
Markessa DrakeMarkessa Drake
Cashier at Shorts DeliCashier at Shorts Deli
Alphonso RussAlphonso Russ
Mobile Building Engineer at Adler Real EstateMobile Building Engineer at Adler Real Estate
Amy PerryAmy Perry
Board of Directors Member at Neighbor To NeighborBoard of Directors Member at Neighbor To Neighbor