Summary
Work History
Education
Skills
Timeline
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Zoie Dorman

Buffalo,NY

Summary

Enthusiastic professional eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.

Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.

Exemplary Crew Member offers dynamic client engagement, food safety and inventory restocking. Can-do attitude toward completing tasks, exceeding expectations and maintaining satisfaction.

Hardworking crew member boasts solid understanding of operational practices and safety standards. Capably comprehends and follows detailed instructions to complete work tasks. Contributes to overall team success with field knowledge and dedication to going beyond to properly complete tasks.

Energetic individual with background in fast food and counter service, skilled in efficient order handling and customer satisfaction. Demonstrated ability to maintain high cleanliness standards and manage inventory effectively, ensuring smooth operation of fast-paced environments. Known for strong communication skills and capability to work well under pressure, contributing positively to team dynamics and customer experience. Improved workflow through innovative organization methods, enhancing overall service speed and quality.

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in data entry and money handling. Capable of quickly memorizing product details and fostering strong customer relationships.

Work History

Crew Member

Dunkin' Donuts
Dunkirk, New York
08.2024 - 09.2024
  • Monitored quality of food served to ensure it met company standards for presentation and temperature.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Wiped down tables and equipment, swept and refilled stock.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Checked expiration dates on all products before serving them to customers.
  • Brewed and served coffee and tea with preferred add-ins.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Tailored orders to address customer allergies and gluten concerns.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Informed customers about daily specials in an engaging manner.
  • Resolved customer complaints in a professional manner.

Education

High School Diploma -

Dunkirk High School
Dunkirk, New York
06-2024

Skills

  • Cooking
  • Quality assurance
  • Food running
  • Embarkation assistance
  • Leadership qualities
  • Store opening and closing
  • Flexible schedule
  • Safe food handling
  • Cleaning and sanitizing
  • Workplace efficiency
  • Food preparation
  • Stock management
  • Customer service
  • Drive-thru operations
  • Crew leadership
  • Learning agility
  • Cleaning
  • Integrity and honesty
  • Teamwork and collaboration
  • Task prioritization
  • Company standards

Timeline

Crew Member

Dunkin' Donuts
08.2024 - 09.2024

High School Diploma -

Dunkirk High School
Zoie Dorman