Zoie Jones

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

• Kept reception area clean and neat to give visitors positive first impression.
• Confirmed appointments, communicated with clients and updated client records.
• Answered central telephone system and directed calls accordingly.
• Resolved customer problems and complaints.
• Responded to inquiries from callers seeking information.
• Managed multiple tasks and met time-sensitive deadlines.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
• Entered employee information into system to generate payroll checks and subcontractor payments.

• Maintained safe environment for class participants while remaining focused on achievement.
• Developed lesson plans and routines for individual students to meet personal goals and abilities.
• Coordinated with other instructors and coaches to determine student advancement and progress.
• Prepared athletes for special competitions and tournaments.
• Evaluated individual knowledge, skills and strengths and assigned team positions to maximize talent areas.
• Collaborated with coaches, students and administrators to run high-quality program.
• Maintained equipment, facilities and inventory to avoid accidents, mishaps and damage.
• Instructed new faculty and instructors on practices and guidelines.
• Briefed safety rules and standards to students and spotters at beginning of classes.
• Demonstrated steadfast adherence to safety standards.
• Coordinated with parents, boosters and other resources to meet team needs involving equipment and travel arrangements.
• Conferred with assistant coaches to determine weaknesses in current team roster and develop recruitment plans.