ZOIE SHELDON
Hilliard
Summary
Dynamic and dependable professional with a strong background in customer service and food safety, honed at Coastal Local Seafood. Proven ability to build relationships and enhance customer experiences while maintaining high standards of cleanliness and efficiency. Recognized for effective time management and commitment to quality in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Prep/Chef/Cashier
Coastal Local Seafood
Dublin
07.2025 - Current
- Maintained a clean and organized prep area to uphold food safety and sanitation standards.
- Monitored inventory levels and communicated needs for supplies to prevent shortages.
- Conducted regular equipment checks to ensure proper functioning and addressed minor repairs.
- Participated in kitchen meetings to discuss menu changes and improve service delivery.
- Rotated stock items and ingredients to maintain freshness.
- Adhered to strict health codes when storing food items at appropriate temperatures.
- Processed customer transactions efficiently, ensuring accurate and prompt service.
Bartender/Barback
Market Bar
Dublin
04.2024 - Current
- Maintained a clean and organized bar area to ensure a safe and welcoming environment for customers.
- Developed relationships with regular customers, enhancing their overall experience and loyalty.
- Executed opening and closing duties including restocking supplies.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Provided drink suggestions to customers based on their preferences.
- Attended regular training sessions to stay updated on new products or trends.
- Made friendly conversation with customers to provide enjoyable bar experience.
Sales Associate/Froster
Nothing Bundt Cakes
Dublin
12.2019 - 06.2023
- Met standards by keeping store stocked and products displayed appropriately.
- Encourage customers to make additional purchases and suggested relevant items.
- Operate cash register and POS to handle purchases, refunds, and exchanges for customer.
- Make frosting and frost cakes according to company standards.
- Assisted in creating visually appealing cake displays to attract customers.
- Trained new employees on customer service standards and operational procedures.
Supervisor/Server
Senior Star Living
Dublin
07.2021 - 07.2022
- Provided efficient and courteous service to customers at all times.
- Identified ways to improve efficiency in operation and implemented process changes.
- Committed to delivering excellent customer service while working in a fast-paced environment.
- Worked with coworkers to complete tasks.
- Troubleshot minor problems and reported large technical issues.
- Investigated and resolved complaints regarding food quality, service or accommodations.
- Assigned duties, responsibilities, and work stations to employees in accordance with work requirements.
- Assigned patrons to tables suitable to needs and according to rotation.
- Greeted and seated guests and presented menu and wine lists.
Education
Certification - Esthetics
Mason Anthony School Of Cosmetology
Dublin, Ohio, USA03.2023
Skills
- Hardworking
- Food safety
- Gets along with people
- Dependable
- Customer service
- Relationship building
- Time management
Timeline
Prep/Chef/Cashier
Coastal Local Seafood
07.2025 - Current
Bartender/Barback
Market Bar
04.2024 - Current
Supervisor/Server
Senior Star Living
07.2021 - 07.2022
Sales Associate/Froster
Nothing Bundt Cakes
12.2019 - 06.2023
Certification - Esthetics
Mason Anthony School Of Cosmetology