ZOILA LEQUERICA
Miami,FL
Summary
Dynamic professional with expertise in loan structuring, risk evaluation, and debt settlement. Proven ability to enhance client satisfaction and drive team performance through exceptional customer service.
Dynamic sales professional with a proven track record in loan structuring and risk evaluation. Committed to enhancing customer satisfaction through exceptional service and effective sales strategies.
Overview
2016
2016
years of professional experience
Work History
Loan Consultant
Stockton Turner
Miami, FL
- Assisted clients in navigating loan options and application processes.
- Evaluated loan applications for accuracy and compliance with company policies.
- Collaborated with underwriters to facilitate timely loan approvals.
- Provided exceptional customer service, resolving client inquiries efficiently.
Sales Associate Especialist
Dillards Department Store
Miami, FL
09.2002 - 12.2015
- Cultivated strong customer relationships to enhance satisfaction and loyalty.
- Provided product knowledge training to new associates, improving team performance.
- Implemented merchandising strategies that increased product visibility and sales.
- Analyzed inventory levels to optimize stock management and minimize shortages.
Sales Manager
BASLEQ GROUP
Miami, FL
- Developed and implemented sales strategies to exceed quarterly targets.
- Analyzed market trends and customer feedback to refine product offerings.
- Trained and mentored junior sales staff on effective selling techniques.
- Coordinated cross-functional collaboration to enhance customer service initiatives.
Education
Bachelor of Science - Business Accountancy
UNIVERSIDAD DE PIURA,
LIMA, PERUHigh School Diploma -
Colegio Rosa De America
Lima, Peru12-1972
High School Diploma -
INSTITUTO PERUANO DE ADMINISTRACION DE EMPRESAS
LIMA, PERUSkills
- Loan structuring
- Risk evaluation
- Debt settlement
- Consumer lending
Accomplishments
- Collaborated with team of 15 in the development of NEW SERVICES.
- Repeatedly commended by superiors for excellent customer service.
Affiliations
NATIONAL COUNCIL OF CATHOLIC WOMEN
Languages
Spanish
Full Professional
English
Timeline
Sales Associate Especialist
Dillards Department Store
09.2002 - 12.2015
Loan Consultant
Stockton Turner
Sales Manager
BASLEQ GROUP
Bachelor of Science - Business Accountancy
UNIVERSIDAD DE PIURA,
High School Diploma -
Colegio Rosa De America
High School Diploma -
INSTITUTO PERUANO DE ADMINISTRACION DE EMPRESAS
PREMIO A LA CALIDAD EN SERVICIO AL CLIENTE, BANCO SANTANDER
LIDERANDO VARIAS DEPARTAMENTOS EN EL AREA COMERCIAL Y ADMINISTRATIVA, OBTUBIENDO RESULTADOS POR ENCIMA DEL PROMEDIO