Zoila Peralta Reyes
Clearwater,FL
Summary
Highly motivated and enthusiastic with extensive experience in organizing and prioritizing tasks, coupled with a strong track record of reliability and a passion for process improvement. Over the years, I have cultivated strong interpersonal skills and an empathetic approach to service, enabling me to thrive in both collaborative and independent roles. I take great pride in executing tasks swiftly and precisely, a trait that is invaluable in any fast-paced environment. I am a quick problem-solver with in-depth knowledge of HIPAA and OSHA. regulations. I have good computer skills and the desire to learn more. I’m available to travel as needed. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Buffet Attendant
APDC Cleaning Services
10.2022 - Current
- Provided excellent customer service and interpersonal skills
- Organized and managed the entire Buffet area
- Communicated with the kitchen staff and the management about any issues
- Ensured that the food was kept at the appropriate temperature and quality
- Set up and replenished the buffet line with food, beverages, and supplies
- Greeted and assisted the guests with their overall experience
- Cleaned and sanitized the buffet area, utensils, and equipment.
Plant Operator
APDC Cleaning Services
10.2019 - 10.2022
- Assisted customers with their needs and requests in public areas
- Performed assigned tasks efficiently and accurately
- Provided personalized and excellent customer service to every customer
- Responded to customer problems and queries promptly and courteously
- Used appropriate equipment, tools, and products for each cleaning task
- Handled and disposed of waste materials safely and responsibly
- Reported any damages, issues, or concerns to the supervisor or manager.
Housekeeping
HotelPro
12.2019 - 03.2022
- Greeted guests courteously and responded to their requests or complaints
- Organized and managed the entire Buffet area
- Replaced bed linens, towels, toiletries, and other amenities as needed
- Restocked the housekeeping cart with supplies for the next shift
- Reported any damages, maintenance issues, or safety hazards
- Coordinated with the front desk, laundry, and other departments
- Cleaned and sanitized rooms, bathrooms, and common areas
- Disposed of trash and recyclables in designated bins.
Education
CNA -
First Choice Institute
Choice Instituto01.2023
Christian Counseling -
Georgia Theological University
Atlanta, GA12.2022
Chaplain Ministry -
Georgia Theological University
Atlanta GA12.2022
PHLEBOTOMY -
First Choice Institute
Choice Institute03.2022
EKG Technician -
First Choice Institute
Choice Institute03.2022
Skills
- Processing orders
- Efficient muti-tasker
- Organizing stocks
- Maintaining inventory
- Inspecting products for defects and damages
- Calm under pressure
- Attention to detail
- Teamwork oriented
- Conflict resolution
- Handle the receipt of packages
- Sorting, loading, and unloading of products
- Ensure that warehouse space is organized efficiently
- Adhering to safety and hygiene regulations
- Contributing to a safe and orderly warehouse environment
- Analytical and technical
- The ability to work independently and in a team setting
- Privacy and confidentiality
- Physical strength and stamina
- Critical thinking
- Easily adapt to new technologies
- Excellent customer service
- Resolving Complaints
- Customer Relations
- Stocking and Replenishment
- Inventory Management
- Cash Handling
- Food portioning
- Cleaning and organization
- Cleaning
- Task Prioritization
- Relationship Building
- Customer Complaint Resolution
- Multitasking and Organization
- Problem-solving abilities
- Handling Complaints
- Problem-solving aptitude
- Guest service
- Supply Ordering
- Schedule Management
- Food Safety
- Multitasking Abilities
- Analytical Skills
- Attention to Detail
- Professional Demeanor
- Dependable and Cooperative
- Daily Food Preparation
- Preventing Food Spoilage
- Excellent Communication
- [State] Food Handler Certified
- Concise time management
- Goal Setting
- Continuous Improvement
- Organizational Skills
- Self Motivation
- Problem-Solving
- Customer Needs Assessment
- Kitchen Safety Standards
- Adaptability
- Allergy awareness
- Food safety knowledge
- Sanitation Procedures
- Food presentation
Certification
- Massage Therapist Instructor
- Phlebotomy Technician (CPT)
- EKG Technician
- CNA
Timeline
Buffet Attendant
APDC Cleaning Services
10.2022 - Current
Housekeeping
HotelPro
12.2019 - 03.2022
Plant Operator
APDC Cleaning Services
10.2019 - 10.2022
CNA -
First Choice Institute
Christian Counseling -
Georgia Theological University
Chaplain Ministry -
Georgia Theological University
PHLEBOTOMY -
First Choice Institute
EKG Technician -
First Choice Institute
- Massage Therapist Instructor
- Phlebotomy Technician (CPT)
- EKG Technician
- CNA
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