Summary
Work History
Education
Skills
Languages
Timeline
Generic

Zoila Phang

Lincoln Park

Summary

Healthcare professional with strong foundation in patient care and medical support. Adept at handling patient needs, collaborating with healthcare teams, and ensuring clean and safe environment. Known for reliability, adaptability, and commitment to achieving positive patient outcomes.

Work History

Nursing Assistant

Care One at Wayne
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
  • Documented care actions by completing records and logs in medical software system.

Medical Coding and Billing Specialist

Hippocratic Solutions
  • Developed a comprehensive understanding of ICD-10-CM, CPT, and HCPCS codes to ensure proper use in medical coding assignments.
  • Provided exceptional customer service to patients, addressing their concerns regarding insurance claims or billing issues with empathy and professionalism.
  • Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
  • Maintained patient confidentiality by adhering to strict HIPAA regulations during all aspects of the coding and billing processes.
  • Collaborated with healthcare providers to obtain necessary documentation for accurate code assignment and claim submission.
  • Reduced errors in medical billings, effectively addressing discrepancies and rectifying issues promptly.
  • Achieved timely reimbursements from payers by submitting clean claims that adhere to payer-specific guidelines.
  • Correctly coded and billed medical claims for various hospital and nursing facilities.

Education

CBCS - Billing And Coding

Fortis Institute Wayne
Wayne, NJ
03.2021

Certified Nurse Assistant - Health

Brandfor Institute
Paterson, NJ
08.2011

Skills

  • Patient care
  • Patient feeding
  • Basic life support
  • Direct patient care
  • Recording vital signs
  • Mobility assistance
  • Electronic charting

Languages

Spanish
Native or Bilingual

Timeline

Nursing Assistant

Care One at Wayne

Medical Coding and Billing Specialist

Hippocratic Solutions

CBCS - Billing And Coding

Fortis Institute Wayne

Certified Nurse Assistant - Health

Brandfor Institute
Zoila Phang