Zoila Todd
Los Angeles,CA
Overview
14
14
years of professional experience
Work History
Cashier Team Lead
Ono Hawaiian BBQ
Los Angeles, CA
04.2024 - Current
- Assisted cashiers with resolving customer complaints and inquiries.
- Performed daily opening and closing procedures for the register area.
- Monitored cashier performance, providing feedback as needed.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Processed refunds and exchanges according to company policy.
- Identified discrepancies between actual sales figures and expected totals.
- Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.
- Participated in weekly meetings to discuss upcoming promotions, initiatives, and strategies.
- Developed strong working relationships with team members to foster collaboration.
- Answered customer questions and provided store information.
Volunteer
Family Members
Los Angeles, CA
09.2010 - Current
- I help maintain my brother's attitude when he's mad or when I see that he's down.
- I make sure that he follows his routine daily and if he needs help i am there to make sure he dose not get as frustrated because he is around other kids that do not need the special attention that he does
- When my cousin comes over to visit which is about twice or three times a week because his dad works he does not really like being touched so i have to help make sure that he has everything he needs and make sure when interacting with the other kids does not come in physical contact with them.
- Provided instruction in academic, communication, and social skills to special education students.
- Adapted curriculum materials as needed to meet individualized kids needs.
Sandwich Artist
Jersey Mike's Subs
Los Angeles, CA
06.2023 - 02.2024
- Greeted customers and provided product knowledge.
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Operated cash registers to process payments from customers.
- Maintained cleanliness of work area throughout shift.
- Stocked shelves with products and supplies.
- Organized inventory for efficient restocking of products.
- Checked expiration dates on products to ensure freshness of items served to customers.
- Verified orders and bagged items for easy transport.
Education
High School Diploma -
Virtual Academy Business And Entrepreneurship
Los Angeles, CA06-2024
Skills
- Food Distribution
- Answering Phones
- Flexible Schedule
- Volunteer Recruitment
- Telephone Etiquette
- Adaptability and Dependability
- Positive Attitude
- Disability Awareness
- Public Speaking
- Community Service
- Marketing and promotion
- Professional Appearance
- Teamwork and Collaboration
- Team Collaboration
Timeline
Cashier Team Lead
Ono Hawaiian BBQ
04.2024 - Current
Sandwich Artist
Jersey Mike's Subs
06.2023 - 02.2024
Volunteer
Family Members
09.2010 - Current
High School Diploma -
Virtual Academy Business And Entrepreneurship
Similar Profiles
Pamela RamirezPamela Ramirez
Shift Manager at Ono Hawaiian BBQShift Manager at Ono Hawaiian BBQ
Christopher RodriguezChristopher Rodriguez
Cashier at Ono Hawaiian BBQCashier at Ono Hawaiian BBQ
Kennyth GreeneKennyth Greene
Front Crew Member at Ono Hawaiian BBQFront Crew Member at Ono Hawaiian BBQ
Jaiden LoganJaiden Logan
Front End Cashier at Ono Hawaiian BBQFront End Cashier at Ono Hawaiian BBQ
Steve SobelSteve Sobel
VP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global GroupVP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global Group