Zokhid Kh

• Developed and executed a successful go – to – market strategy for a new product, resulting in a 20% increase in revenue
• Collaborated with design and engineering teams to improve product usability and user experience, resulting in a 30 % increase in customer retention
• Implemented a customer feedback loop, resulting in a 20% increase in customer satisfaction ratings and 15% decrease in churn rate
• Assisted Senior PMs in conducting market research, creating product roadmaps, and tracking product performance metrics.

• Developed test plans that detailed testing scope, strategy, high-level test requirements, and required resources
• Managed the defect analysis system and identified functions in the application to be tested based on importance and prioritized based on deadlines
• Created test cases and test scenarios resulting in 80% reduction in testing time
• Customized and enhanced the Jira ticketing system, enabling easy access for the QA Team and more effective project management capabilities
• Direct communication with client on testing activities and coordination with offshore team.

Established and led the QA Test Engineer Program at TuranCyberHub, overseeing program development, talent recruitment, and marketing strategies, resulting in a 40% boost in school profit.

Mentored and guided students to achieve successful course completion, significantly impacting their career paths and facilitating a smooth transition into the workforce.