Zolfer Anwar

Tracy,CA

Summary

Self-motivated and enthusiastic customer service professional with 5+ years of hospitality experience, strong independent or teamwork skills, organization, and communication abilities. Proven ability to solve problems efficiently, work in fast-paced environments, build professional relationships with guests, and maintain key attention to detail. Determined to take on new challenges, utilize existing strengths, and continue advancing professionally. Aiming to transfer and grow work experience and abilities to create a meaningful impact.

Overview

years of professional experience

Work History

Server

Chilis's Bar & Grill

09.2022 - Current

Worked in high-paced environments, typically serving 10-15 tables at a time.
Operated cash register, collected payments and provided accurate change.
Ability to build strong relationships and collaborate with other employees efficiently.
Contributes expertise and follows leadership directives.
Ability to multi-task attentively and thoroughly.

Head Server

Chilis Bar & Grill

02.2018 - 10.2022

Maintained clean and organized dining area to create pleasant and welcoming atmosphere for customers.
Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Supervised server staff and simultaneously served personal section of tables.
Managed food resources, memorized orders, and coordinated customer service.
Oversaw daily operations of service team, delegated tasks, and trained new staff.
Experience processing payments and balancing cash drawers.

Education

Some College (No Degree) -

Ohlone College

Fremont, CA

Skills

Microsoft Office
Effective Organizer and Event Planner
Cash register operation
Effective communication
Training employees in multiple positions
Vendor Relations Skills
Confidentiality Understanding

Reception Functions
Complex Problem-Solving
Customer Relations and Communications
Problem-solving
Multitasking
Interoffice Communications

Languages

Farsi

Native or Bilingual

Timeline