Zollie Joyner
Orange
Summary
Results-driven Operations Manager with substantial experience in overseeing diverse teams and operations. Successfully reduced contract expenses by 20% and decreased employee turnover by 10%. Proven ability to ensure operational efficiency and foster a positive work environment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Truck Driver Class A
Town Of Wake Forest
Wake Forest
01.2023 - 08.2025
- Operated diverse trucks to ensure timely delivery of goods.
- Operated Class A truck for transportation of materials across town.
- Ensured compliance with safety regulations during all driving activities.
- Conducted routine inspections and maintenance on assigned vehicles.
Truck Driver
Good Ole Boys trucking
Orlando
06.2022 - 01.2023
- Delivered goods across long distances using commercial truck, ensuring timely arrival and customer satisfaction
- Operated heavy-duty trucks to transport goods efficiently across various routes.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Maintained accurate logs of driving hours and vehicle maintenance records.
Solid Waste Driver/Equipment Operator
Town Of Wake Forest
Wake Forest
12.2020 - 06.2021
- Operated truck to transport yard and solid waste materials, ensuring timely collection and disposal.
- Operated knuckle boom crane to lift and move materials for solid waste department, facilitating effective waste management.
- Operated municipal vehicles for transportation of residents and materials.
- Conducted routine vehicle inspections to ensure safety and compliance.
- Assisted in maintaining clean and organized transportation facilities.
Restaurant Owner/Operator
Old time country kitchen
Castalia
03.2020 - 04.2021
- Managed restaurant operations, focusing on staff management, customer service, and financial performance to ensure smooth daily functions
- Managed daily operations of a busy country kitchen restaurant.
- Created seasonal menus to enhance customer dining experiences.
- Supervised staff training and development for efficient service delivery.
Transportation Manager
DAB INTERNATIONAL
Wake Forest
09.2018 - 05.2020
- Coordinated transportation operations company-wide, ensuring streamlined processes and effective direction.
- Oversaw budgets, schedules, and routes to maintain vehicle safety and ensure compliance with legal requirements.
- Coordinated transportation routes to optimize delivery schedules and efficiency.
- Managed logistics operations to ensure timely shipment of goods.
- Oversaw carrier relationships to maintain service quality and reliability.
Maintenance worker
Buds Apartments
Wellington
01.2016 - 01.2018
- Executed maintenance tasks to ensure operational functionality at Buds Apartments.
- Performed general maintenance and coordinated cleanouts to prepare units for new tenants after departures.
- Performed routine maintenance on plumbing and electrical systems throughout the apartment complex.
- Inspected and repaired appliances to ensure optimal functionality for residents.
- Assisted in landscaping and groundskeeping to maintain aesthetic appeal of property.
Operations Manager
Dab International Inc
Wake Forest
12.2014 - 02.2017
- Reduced average contract expenses by 20% through aggressive negotiations with vendors.
- Set operational objectives and work plans, delegating assignments to subordinate managers for effective execution.
- Led five independent contractors to achieve project goals and enhance operational efficiency.
- Developed and nurtured six vendor partnerships to ensure quality service delivery and cost-effectiveness.
- Trained, coached and mentored staff to ensure smooth adoption of new program.
- Reduced employee turnover by 10% through positive coaching.
Truck Driver Class A
DAB INTERNATIONAL
Wake Forest
08.2016 - 12.2016
- Transported vehicles using 10-car carrier, ensuring safety and compliance with regulations.
- Operated Class A trucks for various municipal projects and services.
- Conducted routine vehicle inspections to ensure safety and compliance.
- Managed daily routes, delivering materials to designated locations efficiently.
Runner/Container Washer/Shipping and Receiving
Stryker
Lakeland
01.2016 - 12.2016
- Supported surgical team operations through efficient management of supplies and equipment.
- Coordinated shipping and receiving processes by organizing and preparing containers for timely transport.
- Delivered instruments and supplies to surgical teams in a timely manner.
- Assisted with inventory management by organizing and restocking medical supplies.
- Collaborated with staff to ensure compliance with safety protocols and procedures.
Chief Deputy
Franklin County Sheriff's Office
Louisburg
10.2011 - 12.2014
- Secured documents, clearances, certificates, and approvals from local, state, and federal agencies to ensure compliance.
- Developed and implemented new policies to enhance operational effectiveness.
- Implemented innovative programs to increase employee loyalty and reduce turnover
- Trained, coached and mentored staff to ensure smooth adoption of new program.
- Developed new process for employee evaluation which resulted in marked performance improvements.
- Recruited candidates and provided training to new hires to enhance team skills.
- Collaborated with finance department on daily operations to streamline processes.
- Contributed to the Executive Management Team.
Education
Criminal Justice
Vance-Granville Community College
Henderson, NC01-1984
High School Diploma -
Louisburg High School
Louisburg, NC01-1981
Skills
- Long-haul Driving
- Driving
- Freight Transportation
- Transportation Management
- Freight Experience
- Logistics
- Safety Regulations Management
- Road Safety
- Driver Training
- Transportation Compliance
- Shipping & Receiving
- Warehouse and Forklift
- Crisis management
- Emergency planning
- De-escalation techniques
- Supervising experience
- Team management
- Employee Evaluation
- Interviewing
- Recruiting
- Executive Team Leadership
- Merchandising
- Budgeting
- Communication skills
- SECURITY
- Crisis specialist
- IAHSS Certified
- Physical restraint training
- Case Management
- AED Training
- Policy development
- Progress Improvement
- Cash handling
- Kitchen management
- Food management
- Restaurant management
- Food service management
- Apartment Maintenance
- Bus driving
- Major Case Investigations
- Interrogation techniques
- Major Case Investigations
- Interrogation techniques
Certification
- TWIC Card
- Driver's License
- CDL Class A
- CDL
- Air Brake Endorsement
- CDL A
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Truck Driver Class A
Town Of Wake Forest
01.2023 - 08.2025
Truck Driver
Good Ole Boys trucking
06.2022 - 01.2023
Solid Waste Driver/Equipment Operator
Town Of Wake Forest
12.2020 - 06.2021
Restaurant Owner/Operator
Old time country kitchen
03.2020 - 04.2021
Transportation Manager
DAB INTERNATIONAL
09.2018 - 05.2020
Truck Driver Class A
DAB INTERNATIONAL
08.2016 - 12.2016
Maintenance worker
Buds Apartments
01.2016 - 01.2018
Runner/Container Washer/Shipping and Receiving
Stryker
01.2016 - 12.2016
Operations Manager
Dab International Inc
12.2014 - 02.2017
Chief Deputy
Franklin County Sheriff's Office
10.2011 - 12.2014
Criminal Justice
Vance-Granville Community College
High School Diploma -
Louisburg High School