Zona McCoy
Bronx,New York
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
21
21
years of professional experience
Work History
Teacher's Assistant
Rising Ground
Yonkers, New York
02.2011 - 08.2023
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Interacted physically and verbally with students throughout each day.
- Created positive and inclusive classroom environment by helping students develop social skills and relationships.
Case Aide
Louise Wise Children's Services
New York, NY
04.2007 - 04.2011
- Conducted home, school and community visits to assigned clients to assess client's level of care and provide guidance towards meeting treatment goals.
- Completed comprehensive assessments of families to identify needs and develop treatment plans.
- Documented data and completed accurate updates to case records.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
Milieu Counselor
JCCA
Pleasantville, NY
11.2006 - 02.2011
- Listened to clients' concerns and provided encouragement and support.
- Assisted clients in exploring feelings and understanding behaviors.
- Determined clients' risk of self-harm or other dangerous behaviors.
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
- Supported individuals dealing with mental health and emotional issues.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
Case Manager
Volunteers Of America Of Greater - New York
New York, NY
11.2002 - 11.2004
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Provided evidence-based therapeutic interventions and crisis management to clients to lessen negative on physical, mental and emotional wellbeing.
- Interviewed potential clients to confirm eligibility and completed psychosocial assessments.
- Developed comprehensive discharge plans to transition clients to appropriate service providers in community.
Education
Bachelor - Sociology
Lehman College of The City University of New York
The Bronx, NY05.2022
Skills
Communication
Decision making and Problem Solving
Time Management
Word, Excel, Powerpoint
Timeline
Teacher's Assistant
Rising Ground
02.2011 - 08.2023
Case Aide
Louise Wise Children's Services
04.2007 - 04.2011
Milieu Counselor
JCCA
11.2006 - 02.2011
Case Manager
Volunteers Of America Of Greater - New York
11.2002 - 11.2004
Bachelor - Sociology
Lehman College of The City University of New York