Summary
Overview
Work History
Education
Skills
Timeline
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Zona McCoy

Bronx,New York

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

21
21
years of professional experience

Work History

Teacher's Assistant

Rising Ground
Yonkers, NY
02.2011 - 08.2023
  • Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Interacted physically and verbally with students throughout each day.
  • Created positive and inclusive classroom environment by helping students develop social skills and relationships.

Case Aide

Louise Wise Children's Services
04.2007 - 04.2011
  • Conducted home, school and community visits to assigned clients to assess client's level of care and provide guidance towards meeting treatment goals.
  • Completed comprehensive assessments of families to identify needs and develop treatment plans.
  • Documented data and completed accurate updates to case records.
  • Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.

Milieu Counselor

JCCA
11.2006 - 02.2011
  • Listened to clients' concerns and provided encouragement and support.
  • Assisted clients in exploring feelings and understanding behaviors.
  • Determined clients' risk of self-harm or other dangerous behaviors.
  • Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
  • Supported individuals dealing with mental health and emotional issues.
  • Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.

Case Manager

Volunteers Of America Of Greater - New York
11.2002 - 11.2004
  • Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
  • Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
  • Provided evidence-based therapeutic interventions and crisis management to clients to lessen negative on physical, mental and emotional wellbeing.
  • Interviewed potential clients to confirm eligibility and completed psychosocial assessments.
  • Developed comprehensive discharge plans to transition clients to appropriate service providers in community.

Education

Bachelor - Sociology

Lehman College of The City University of New York
The Bronx, NY
05.2022

Skills

Communication

Decision making and Problem Solving

Time Management

Word, Excel, Powerpoint

Timeline

Teacher's Assistant

Rising Ground
02.2011 - 08.2023

Case Aide

Louise Wise Children's Services
04.2007 - 04.2011

Milieu Counselor

JCCA
11.2006 - 02.2011

Case Manager

Volunteers Of America Of Greater - New York
11.2002 - 11.2004

Bachelor - Sociology

Lehman College of The City University of New York

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Zona McCoy