Detail-oriented Crew Welfare Specialist known for exceptional communication and service enhancement skills. Expertise in event planning and resource coordination drives successful outcomes and boosts crew wellbeing.
Overview
2026
2026
years of professional experience
Work History
Crew Welfare Specialist
Celebrity Cruises
Miami, Florida
11.2023 - Current
Coordinated communication between departments to ensure smooth operations.
Supported event planning by organizing materials and resources for activities.
Enhanced crew member services to improve overall success and wellbeing.
Celebrity Cleaner
Celebrity Cruises
Miami, Florida
08.2022 - 11.2023
Utilized cleaning supplies and equipment to sanitize surfaces effectively.
Maintained cleanliness of guest cabins and public areas on cruise ship.
Followed safety protocols while handling cleaning chemicals and tools.
Telecommunications Specialist
Protel Marketing
Roseau, St Vincent and The Grenadines
07.2016 - 05.2019
Assisted customers with telecommunications inquiries and service requests.
Educated clients on product features and services to enhance user experience.
Cashier
Ziads Trading
Kingstown, St Vincent & The Grenadines
01.2015 - 06.2016
Collaborated with team members to enhance customer shopping experience.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Performed other duties as assigned by management.
Telecommunications Supervisor
Protel Marketing
Roseau, St Vincent and The Grenadines
Trained team members on safety protocols and operational procedures.
Resolved customer service issues regarding telco services or product delivery.
Education
Associates Degree in Business Studies - Business Studies
Community College
St Vincent & The Grenadines
07-2015
High School Diploma -
Intermediate High School
St Vincent & The Grenadines
05-2012
Skills
Event planning
Customer service
Team collaboration
Resource coordination
Communication skills
Problem resolution
Equipment maintenance
Knowledge sharing
Timeline
Crew Welfare Specialist
Celebrity Cruises
11.2023 - Current
Celebrity Cleaner
Celebrity Cruises
08.2022 - 11.2023
Telecommunications Specialist
Protel Marketing
07.2016 - 05.2019
Cashier
Ziads Trading
01.2015 - 06.2016
Telecommunications Supervisor
Protel Marketing
Associates Degree in Business Studies - Business Studies