Zongxin He
Waukesha,WI
Summary
Experienced Mechanical Design Engineer with strong CAD skills and a Bachelor of Science in Industrial Technology Management. Proficient in 2D and 3D modeling, skilled in welding and testing. Fluent in English, Cantonese, and Mandarin, with programming knowledge in C#, JavaScript, and Python. Experienced in glass processing and demonstrated leadership as a Customer Service Leader at Kwik Trip.
Overview
7
7
years of professional experience
Work History
Mechanical Design Engineer
Scot Industries
03.2023 - 10.2023
- Addressed design challenges and evaluated alternative design models to meet project requirements.
- Created CAD models and drawings for machine designs.
- Assisted drafters in developing structural design of products using drafting tools or computer-assisted design (CAD) or drafting equipment and software.
- Tested feasibility, design, operation and performance of equipment, components and systems.
- Created parts for machining, metal fabrication.
- Checked design compliance with product specifications and standards requirements.
- Read blueprints for the installation of the machine
Guest Service
Kwik Trip
09.2016 - 03.2023
- Resolved customer complaints swiftly, finding resolutions that maintained customer satisfaction.
- Collaborated closely with other departments to meet guest needs and provide best possible experience.
- Processed guest payments and provided accurate change.
- Supported team members by offering constructive feedback and coaching as needed.
- Maintained up-to-date knowledge of products and services offered.
- Reviewed upcoming events and planned for expected challenges.
Undergraduate Student Intern
WHTB Glass Inc.
05.2021 - 08.2021
- Provided project progress updates and proposed solutions to issues.
- Prepared project presentations and reports to assist senior staff.
- Participated in workshops and presentations related to projects to gain knowledge.
- Explored new technologies and approaches to streamline processes.
- Assisted in developing integrated marketing strategies for small businesses.
Education
Bachelor of Science - Industrial Technology Management
University of Wisconsin - Platteville
12.2021
Skills
- CAD design(Solidworks, AutoCAD)
- Computer Skills(C#, Java, Python, SQL)
- Microsoft Office(Word, Excel, PowerPoint)
- Electrical diagram reading(PLC, Schematic)
- Problem-Solving
- CNC Machine Operation
- Team Management
- Blueprint Reading
- Manufacturing process
- Communication Skills
Timeline
Mechanical Design Engineer
Scot Industries
03.2023 - 10.2023
Undergraduate Student Intern
WHTB Glass Inc.
05.2021 - 08.2021
Guest Service
Kwik Trip
09.2016 - 03.2023
Bachelor of Science - Industrial Technology Management
University of Wisconsin - Platteville
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