Zonni Williams
Houston,TX
Summary
Diligent Administrative Assistant with 7+ years of experience providing comprehensive support in fast-paced environments. Proven track record of effective project management, interpersonal communication, and maintaining strict adherence to organizational procedures. Skilled in coordinating office functions, mentoring new staff, and delivering punctual results within budget constraints.
Overview
9
9
years of professional experience
Work History
CPI Investigator
Texas Department of Family and Protective Service
Houston, TX
09.2023 - 03.2024
- Investigated allegations of physical abuse, sexual abuse, emotional abuse, neglect and abandonment.
- Documented case information by completing forms promptly and filing with appropriate agencies.
- Used job-related software to compose or prepare correspondence, case notes and technical reports
- Provided written reports summarizing evidence collected during investigations.
- Reviewed case records, police reports, school records, medical records, and other documents as part of the investigation process.
- Maintained accurate documentation of all investigations including statements from witnesses and victims.
Administrative Investigator
New York City Police Department
New York, NY
10.2016 - 09.2023
- Performed background checks on individuals associated with an investigation.
- Reviewed documents, evidence, and records related to investigations.
- Maintained detailed case log of all cases assigned to monitor progress and completion.
- Produced timely and accurate reports about findings.
- Generated reports utilizing various software programs to analyze data and present findings in a clear format.
- Organized company-wide events such as holiday parties or employee appreciation days.
Police Administrative Aide
New York City Police Department
New York, NY
12.2014 - 10.2016
- Monitored inventory levels of office supplies and placed orders when necessary.
- Greeted visitors in person or on the telephone and responded to their requests for information.
- Provided administrative support to police officers, including filing and organizing documents.
- Assisted with scheduling meetings, conferences, interviews, appointments and travel arrangements.
- Performed clerical duties such as typing correspondence, photocopying documents and mailing letters.
- Handled appointment scheduling and calendar changes for chief and other personnel.
- Utilized Domain Awareness System to input crime report details into department's internal database.
Education
Bachelor of Arts - Liberal Arts And General Studies
College of New Rochelle, The
New Rochelle, NY05-2018
Skills
- Writing and verbal communication
- Client Relations
- Documentation And Reporting
- Critical Thinking
- Problem Solving
- Office Administration
- Schedule Management
- Executive management support
- Project Management
- Microsoft Office Suite
Accomplishments
- Merit Raise - NYPD
- Performance Rating Above Company Standards for 6+ years - NYPD
Timeline
CPI Investigator
Texas Department of Family and Protective Service
09.2023 - 03.2024
Administrative Investigator
New York City Police Department
10.2016 - 09.2023
Police Administrative Aide
New York City Police Department
12.2014 - 10.2016
Bachelor of Arts - Liberal Arts And General Studies
College of New Rochelle, The
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