Zonobia Love
Houston,TX
Summary
Dedicated Community Manager with 15 years of management experience. Improves properties and streamlines operations for efficiency. Hardworking and resourceful with friendly and professional demeanor.
Overview
9
9
years of professional experience
Work History
Community Manager/Asst. Manager/Leasing Agent
BG Multifamily
Houston , TX
06.2022 - Current
- Responded to requests and scheduled appointments for property showings.
- Greeted clients, showed apartments, and prepared leases.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners and other services.
Community Manager
MidPen Housing
Sonoma, CA
06.2021 - 06.2022
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
- Contacted correct individuals to perform repairs and maintenance to obtain immediate resolutions.
- Collected rental payments from residents and kept meticulous records of delinquent accounts.
- Worked with maintenance teams to keep 100% of open residences ready for viewing.
Assistant Community Director
FPI Management
San Jose, CA
08.2020 - 06.2021
- Organized property tours to potential tenants Maintained day-to-day activities involving tenants ledger issues, subcontractors, vendors and property management
- Conducted annual re-certification; including eligibility and tenant selection; assets, income determination, calculation, medical deductions, verification' s including EIV and interim re certifications
- Researched and verified prospective tenant eligibility in alignment with government regulations
- Completed frequent, routine inspections of buildings, facilities and equipment to identify repair needs
- Conducted property checks and addressed violations with residents.
Certified Occupancy Specialist
Covia Affordable Housing, Lytton Gardens
Palo Alto, CA
02.2017 - 08.2020
- Efficiently handled administrative work to smooth new resident move-in processes
- Tracked leasing inquiries and vetted prospects with Yardi and Craigslist to stay organized and efficient against leasing targets
- Coordinated administrative processes for consistent handling of paperwork, credit checks, and rent collection
- Conducted 100showings per week to convert prospects into qualified residents
- Resolved legal issues and neighborhood disputes with help of strong communication skills, policy expertise and knowledge of local laws.
Leasing Professional, Bridge Housing- Montevista Apartments
Milpitas, CA
07.2014 - 02.2017
- Efficiently handled administrative work to smooth new resident move-in processes
- Tracked leasing inquiries and vetted prospects with Yardi,and Craigslist to stay organized and efficient against leasing targets
- Walked property to inspect for cleanliness, parking rules and upkeep
- Assisted 100 showings per week to convert prospects into qualified residents
- Resolved legal issues and neighborhood disputes with help of strong communication skills,
- W
- Ec 2021 policy expertise and knowledge of local laws.
Assistant/Leasing Consultant
Renior Staffing, LLC, Cherry Hill Apts
Sunnyvale, CA
08.2013 - 07.2014
- Tracked leasing inquiries and vetted prospects with ASMI to stay organized and efficient against leasing targets
- Tracked market changes to keep rental prices optimized for both profits and marketability
- Adhered to fair housing standards to avoid any legal issues and prevent discriminatory practices
- Inspected properties and coordinated smooth turn-overs to prepare for new residents.
- Greeted clients, showed apartments, and prepared leases.
Education
Associate of Science - Psychology
Foothill College
06.2024
Certified Occupancy Specialist Certification -
National Center For Housing Management
Jacksonville Beach, FL02.2016
Skills
- Budgeting
- Recruiting and Interviewing
- Advertising Techniques
- Proficient in Yardi, On-site, Boston Post, Entrata and Yieldstar
- Property management
Timeline
Community Manager/Asst. Manager/Leasing Agent
BG Multifamily
06.2022 - Current
Community Manager
MidPen Housing
06.2021 - 06.2022
Assistant Community Director
FPI Management
08.2020 - 06.2021
Certified Occupancy Specialist
Covia Affordable Housing, Lytton Gardens
02.2017 - 08.2020
Leasing Professional, Bridge Housing- Montevista Apartments
07.2014 - 02.2017
Assistant/Leasing Consultant
Renior Staffing, LLC, Cherry Hill Apts
08.2013 - 07.2014
Associate of Science - Psychology
Foothill College
Certified Occupancy Specialist Certification -
National Center For Housing Management
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