Zora Martinez
Rome
Summary
Dedicated professional with a background in healthcare and fast-paced customer service, who is transitioning into mortgage loan processing. I bring a strong commitment to data integrity, and delivering exceptional client experience.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Ultrasound Technologist
AdventHealth
01.2024 - Current
- Educate patients on procedure details, provided instructions, and answer questions.
- Mentor student sonographers during clinical rotations, providing valuable guidance on advanced imaging techniques and patient care best practices.
- Review physicians' orders to determine medical imaging needs and call to get order clarification if needed
- Perform ultrasound scans and provide direct patient care after proper confirmation of study and patient identification.
- Stocked and prepared assigned room for smooth daily patient flow.
- Collaborate with radiologists to discuss urgent imaging findings and recommendations.
- Write a report based on findings
Ultrasound Technologist
Chattanooga Imaging
12.2023 - 12.2024
- Performed comprehensive ultrasound examinations to assist in diagnostic evaluations.
- Collaborated with radiologists to discuss urgent imaging findings and recommendations.
- Educated patients on procedures
- Write a report on findings
- Reviewed physicians' orders to determine medical imaging needs and verify order clarification if necessary
- Provided training support for new hires, sharing expertise on best practices in ultrasound technology usage and patient care principles.
- Provided real-time sonographic guidance during biopsy procedures, contributing to successful sample collection.
- Stocked and prepared assigned room for smooth daily patient flow.
Server
La Parrilla Restaurant
05.2015 - 12.2023
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed multiple tables efficiently, prioritizing tasks in high-pressure environments.
- Trained new staff on restaurant policies and service standards to enhance team performance.
- Collaborated with kitchen staff to ensure timely food delivery and quality control.
- Served food and beverages promptly with focused attention to customer needs.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Implemented upselling techniques, resulting in increased overall sales revenue.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Associate of Science - Diagnostic Medical Sonography
Gadsden State Community College
Gadsden, AL12-2023
High School Diploma -
Rome High School
05-2016
Skills
- Patient confidentiality
- Problem-solving
- Time management
- Written communication
- Strong work ethic
- Customer service
Certification
- Certified Master Loan Processor - NAMP
- BLS
- Registered Vascular Specialist
Timeline
Ultrasound Technologist
AdventHealth
01.2024 - Current
Ultrasound Technologist
Chattanooga Imaging
12.2023 - 12.2024
Server
La Parrilla Restaurant
05.2015 - 12.2023
Associate of Science - Diagnostic Medical Sonography
Gadsden State Community College
High School Diploma -
Rome High School