Zora White
New York,NY
Summary
Dedicated professional with broad range of experience delivering comprehensive case management to residents in long-term facilities and social services programs. Highly accomplished in fostering meaningful relationships and developing effective short-term and long-term plans to achieve client goals. Complete understanding of complex considerations governing assessment and treatment.
Overview
4
4
years of professional experience
Work History
Milieu Counselor
Jewish Child Care Association
Brooklyn, New York
02.2008 - 06.2012
- Collaborated with healthcare and educational professional to provide comprehensive support for patients and treatment plans.
- Coordinated care with outside agencies such as schools or housing programs for additional resources if needed.
- Assisted residents with personal hygiene tasks such as showering or dressing appropriately.
- Organized community outings for residents which included trips to local parks or museums.
- Maintained accurate records of client progress using electronic health records system.
- Created a safe environment for all clients by developing positive relationships with them, enforcing rules and regulations, and providing support when needed.
- Provided crisis intervention services when necessary including de-escalation techniques or referrals for further medical attention.
- Participated in weekly team meetings with supervisors to review client cases and discuss any potential changes in policy or procedure.
- Provided guidance to clients in order to help them develop positive coping skills.
- Supervised residents while they completed chores around the facility or attended offsite appointments and activities.
- Assessed client's mental health status through interviews, questionnaires, and other evaluation methods.
- Utilized therapeutic interventions such as cognitive behavioral therapy or dialectical behavior therapy when appropriate.
- Monitored client progress by regularly assessing goals and objectives outlined in treatment plans.
- Developed and implemented individualized treatment plans for clients based on their needs.
- Maintained accurate records of client assessments, progress notes, incident reports. for documentation purposes.
- Encouraged clients to participate in recreational activities such as art projects or sports to promote physical activity and social interaction.
- Performed daily rounds with staff members to ensure that all safety protocols were being followed properly within the facility.
- Responded to crisis situations when severe mental health and behavioral issues arose.
- Collaborated with multidisciplinary teams to develop treatment plans for clients.
- Collaborated with family members of clients in order to provide comprehensive care plans tailored specifically to their loved one's needs.
Child and Youth Worker
SCO Family Services
Jamaica, New York
04.2010 - 03.2012
- Monitored behavioral patterns and reported concerns to supervisors.
- Assisted in developing individual care plans tailored to each child's needs.
- Provided emotional support and guidance during challenging situations.
- Participated in training sessions to enhance caregiving techniques and strategies.
- Documented residents' daily activities, behavior, incidents and medication.
- Provided close supervision and monitored daily activities of children in facility.
- Implemented therapeutic interventions to help clients cope with difficult situations.
- Provided proper disciplinary actions in alignment with facility policies and protocols.
- Provided case management services including referrals, advocacy, follow up care.
- Maintained safety, security and general welfare of facility youth.
- Implemented safety protocols during activities and outings for child protection.
Education
Associate of Applied Science - Business Administration
Sullivan County Community College
Loch Sheldrake, NYSkills
- Assertiveness training
- Family support
- Mental health assessment
- Community resources
- Self-care promotion
- Suicide prevention
- Client advocacy
- Individual counseling
- Crisis intervention
- Electronic health records
- Treatment planning
- Therapeutic interventions
- Behavioral assessment
- Case management
- Emotional support
Timeline
Child and Youth Worker
SCO Family Services
04.2010 - 03.2012
Milieu Counselor
Jewish Child Care Association
02.2008 - 06.2012
Associate of Applied Science - Business Administration
Sullivan County Community College