Zorah Margretta
Hilliard
Summary
Dedicated caregiver with a track record of enhancing children's emotional and developmental health, notably in a special needs context for Family Members. Leveraged empathy, patience, and gentle care to create close relationships with children. Proven ability to maintain a safe environment, reflecting a blend of hard and soft skills. Achieved a significant improvement in children's communication abilities and behavioral management.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Volunteer
Nassau County Animal Shelter
04.2024 - Current
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Provided hands-on safe and gentle care of animals such as dogs and cats
- Handled dogs of various risk codes
- Cared for multiple dogs at once
- Matched my services to each animal’s needs (i. e. running or throwing toys for high energy dogs, sitting down with low energy dogs)
- Handled animals with health issues
Special Needs Child Caregiver
Family Members
05.2017 - Current
- Supported families in developing individualized care plans to address the specific needs of each child.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning
- Improved communication abilities of non-verbal children by introducing alternative communication methods, such as visual aids and sign language.
- Helped plan changes within the household to accommodate their child
- Calmly and safely managed autism meltdowns
- Increased fine motor skills through engaging sensory play activities customized for each child''s level of ability.
- Assisted special needs students with daily tasks, fostering independence and self confidence.
- Implemented behavior modification techniques tailored to individual children''s needs, resulting in reduced disruptive behaviors.
- Monitored children's activities to verify safety and wellbeing.
- Read stories, sang songs and facilitated creative play.
- Assisted in potty training and toilet hygiene.
- Handled daily administrative tasks efficiently to minimize time away from children.
- Created and implemented activities to promote language development.
- Administered medicine according to parent instructions when necessary
Family Babysitter
Family Members
02.2017 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up house.
- Prepared healthy, age-appropriate snacks and meals.
- Helped children with homework up to a 5th grade level
- Changed diapers
- Assisted children in managing emotions and life experiences
- Managed and resolved conflict
- Cared for multiple children at once, including a special needs child
- Cared for children aged 0-10
- Maintained children’s safety outside and in water
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Helped children learn how to complete small chores appropriate for age level.
- Served as a positive role model for young children by modeling appropriate language usage, manners, and conflict resolution methods.
- Handled emergencies calmly and efficiently while following established safety protocols provided by the parents.
- Identified warning signs of emotional and developmental problems in children.
- Encouraged children to be understanding and patient with others.
- Monitored children's play activities to verify safety.
- Administered medications by following strict instructions from parents.
- Assisted with bedtime routines, ensuring a consistent schedule for optimal rest and development.
Education
Associate Of Arts -
FSCJ
Jacksonville, FLSkills
- Positive attitude
- Problem-solving
- Adaptability and dependability
- Flexible schedule
- Computer skills
- Conflict resolution
- Empathy and patience
- Active listening
- Multitasking
- Emotional awareness
- Analytical thinking
- MS Photoshop
- Maintaining safe environment
- Child supervision
- Toddler care experience
- School-age children experience
- Homework assistance
- Playing puzzles and games
- Reading and storytelling
- Infant care experience
- Behavior monitoring
- Professionalism and discretion
- Behavior management
- Bathing and dressing
- Child safety expertise
- Child Development Understanding
- Emergency response
- Diaper changing proficiency
- Early childhood development
- Positive reinforcement
- Basic first aid
- Calm demeanor
- Positive and professional
- Special needs experience
- Understanding of the research behind child psychology and development
Certification
MS Photoshop and Illustrator
Additional Information
3.8 GPA with a history of honors classes. Recently started FSCJ dual enrollment classes, and on track for more than half of AA degree finished by high school graduation. Currently enrolled in ASL through FLVS and a child psychology certification course.
Timeline
Volunteer
Nassau County Animal Shelter
04.2024 - Current
Special Needs Child Caregiver
Family Members
05.2017 - Current
Family Babysitter
Family Members
02.2017 - Current
Associate Of Arts -
FSCJ
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