Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Zorah Powell

Union,NJ

Summary

Dynamic professional with a proven track record in fast-paced environments, such as Benihana Restaurant. Excelled in relationship building and problem-solving, enhancing customer satisfaction and streamlining operations. Skilled in communication and time management, adept at maintaining high performance under pressure. Achieved significant improvements in service efficiency and customer rapport.

Overview

4
4
years of professional experience

Work History

Bartender

Benihana Restaurant
10.2023 - 08.2024
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Maintain a fun/safe environment for guests while they are either waiting to be sat or sitting with cocktail service.
  • Confront difficult situations with an ease and grace so that customers are comfortable with coming to me with issues.

Server

Applebee's Grill + Bar
05.2023 - 03.2024
  • Cultivated warm relationships with regular customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Cosmetologist Student

Beauty Biz @ Afrakutz
08.2020 - Current
  • Answered phone calls and emails to schedule client appointments.
  • Used social media platforms to promote salon and services.
  • Developed creative techniques to provide clients with latest hairstyles.
  • Attended hair shows, classes and seminars to stay up-to-date on latest trends.

Package Handler

Amazon
12.2021 - 01.2023
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.

Education

Diploma -

New Town Highschool
Owings Mills, MD

License - Natural Hair

Pro Beauty Academy
Edison NJ
08.2023

Skills

  • Proficient in communication
  • Great at completing tasks in timely manner
  • Works phenomenally under pressure
  • Time management
  • Relationship Building
  • Decision-Making
  • Problem-solving aptitude

Interests

I am an Artist at heart with intentions of spreading my love for art around I love to cook and host events because seeing people come together is simply beautiful to me My future plans are to take everything I’ve learned from my work experiences and mold them into my blueprint for being an amazing business woman The goal is to own establishments where I can serve people and also pursue my love for art all in one

Timeline

Bartender

Benihana Restaurant
10.2023 - 08.2024

Server

Applebee's Grill + Bar
05.2023 - 03.2024

Package Handler

Amazon
12.2021 - 01.2023

Cosmetologist Student

Beauty Biz @ Afrakutz
08.2020 - Current

Diploma -

New Town Highschool

License - Natural Hair

Pro Beauty Academy
Zorah Powell