Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zoraida Aponte

Washington,DC

Summary

Dynamic professional with a strong background in accounting and customer relations, honed at Echeverria Izquierdo. Proficient in Quickbooks and bank reconciliation, I excel in enhancing financial accuracy and fostering positive client interactions. Recognized for implementing robust internal controls, I am committed to driving operational efficiency and compliance.

Overview

17
17
years of professional experience

Work History

Assistant Teacher

DBA Lanier Lullabies
04.2024 - Current
  • Supported student physical, mental, and social development using classroom games and activities.
  • Supervised recess, lunch and daily student intake and dismissal.
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
  • Completed daily reports, meal count sheets, and attendance logs.

Cashier

Limitless Solutions LLC
10.2023 - 06.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.

Cashier

Western Union
05.2022 - 07.2023
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Processed refunds and exchanges in accordance with company policy.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Assistant Accountant

Echeverria Izquierdo
06.2019 - 08.2021
  • Maintained detailed financial records of accounts receivable and payable status and bank reconciliations.
  • Assisted with monthly and quarterly income statements, balance sheets and cash flow reports to inform decision-makers.
  • Reviewed general ledger entries and assessed accuracy.
  • Assisted with timely month-end closing procedures, resulting in accurate financial reporting.
  • Improved financial accuracy by conducting thorough account reconciliations and adjusting journal entries.
  • Strengthened internal controls through regular review of policies and procedures, identifying areas for improvement or clarification.
  • Assisted in preparation of variance analysis reports, providing valuable insights into financial performance.
  • Maintained integrity of general ledger and chart of accounts.
  • Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.
  • Diminished outstanding debts by analyzing accounts for issues.

Accountant

SIPHECA
03.2008 - 02.2017
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Reconciled accounts and reviewed expense data, net worth, and assets.
  • Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
  • Gathered financial information, prepared documents, and closed books.
  • Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
  • Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
  • Collaborated with external auditors during the annual audit process to provide necessary documentation and address any concerns or findings promptly.
  • Maintained accurate records of fixed assets, including acquisition costs, depreciation schedules, and current values for insurance purposes.
  • Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
  • Developed and maintained strong relationships with external auditors, ensuring smooth and efficient audit process.
  • Reduced financial risks by implementing robust internal controls and monitoring mechanisms.
  • Achieved compliance with all tax regulations by staying updated on changes and conducting thorough reviews of financial operations.
  • Prepared working papers, reports and supporting documentation for audit findings.
  • Collected and reported monthly expense variances and explanations.
  • Trained new employees on accounting principles and company procedures.
  • Collaborated with accounting manager to comply with governing bodies and limit regulatory risks.
  • Maintained integrity of general ledger and chart of accounts.
  • Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.
  • Diminished outstanding debts by analyzing accounts for issues.

Education

Public Accountant - Accounting

Universidad De Carabobo
Venezuela
06-2001

Skills

  • Quickbooks
  • Bank reconciliation
  • Customer relations
  • Payroll processing

Timeline

Assistant Teacher

DBA Lanier Lullabies
04.2024 - Current

Cashier

Limitless Solutions LLC
10.2023 - 06.2024

Cashier

Western Union
05.2022 - 07.2023

Assistant Accountant

Echeverria Izquierdo
06.2019 - 08.2021

Accountant

SIPHECA
03.2008 - 02.2017

Public Accountant - Accounting

Universidad De Carabobo

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Zoraida Aponte