Zoraida Aponte
Washington,DC
Summary
Dynamic professional with a strong background in accounting and customer relations, honed at Echeverria Izquierdo. Proficient in Quickbooks and bank reconciliation, I excel in enhancing financial accuracy and fostering positive client interactions. Recognized for implementing robust internal controls, I am committed to driving operational efficiency and compliance.
Overview
17
17
years of professional experience
Work History
Assistant Teacher
DBA Lanier Lullabies
1844 Columbia RD Washington DC 20009
04.2024 - Current
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
Cashier
Limitless Solutions LLC
University BLVD E 1101 Takoma Park MD, 20912
10.2023 - 06.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
Cashier
Western Union
MT PL 3112 NW Washington DC 20009
05.2022 - 07.2023
- Built relationships with customers to encourage repeat business.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Processed refunds and exchanges in accordance with company policy.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Assistant Accountant
Echeverria Izquierdo
Santiago De Chile-Chile
06.2019 - 08.2021
- Maintained detailed financial records of accounts receivable and payable status and bank reconciliations.
- Assisted with monthly and quarterly income statements, balance sheets and cash flow reports to inform decision-makers.
- Reviewed general ledger entries and assessed accuracy.
- Assisted with timely month-end closing procedures, resulting in accurate financial reporting.
- Improved financial accuracy by conducting thorough account reconciliations and adjusting journal entries.
- Strengthened internal controls through regular review of policies and procedures, identifying areas for improvement or clarification.
- Assisted in preparation of variance analysis reports, providing valuable insights into financial performance.
- Maintained integrity of general ledger and chart of accounts.
- Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.
- Diminished outstanding debts by analyzing accounts for issues.
Accountant
SIPHECA
Venezuela
03.2008 - 02.2017
- Handled day-to-day accounting processes to drive financial accuracy.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Gathered financial information, prepared documents, and closed books.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
- Collaborated with external auditors during the annual audit process to provide necessary documentation and address any concerns or findings promptly.
- Maintained accurate records of fixed assets, including acquisition costs, depreciation schedules, and current values for insurance purposes.
- Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
- Developed and maintained strong relationships with external auditors, ensuring smooth and efficient audit process.
- Reduced financial risks by implementing robust internal controls and monitoring mechanisms.
- Achieved compliance with all tax regulations by staying updated on changes and conducting thorough reviews of financial operations.
- Prepared working papers, reports and supporting documentation for audit findings.
- Collected and reported monthly expense variances and explanations.
- Trained new employees on accounting principles and company procedures.
- Collaborated with accounting manager to comply with governing bodies and limit regulatory risks.
- Maintained integrity of general ledger and chart of accounts.
- Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.
- Diminished outstanding debts by analyzing accounts for issues.
Education
Public Accountant - Accounting
Universidad De Carabobo
Venezuela06-2001
Skills
- Quickbooks
- Bank reconciliation
- Customer relations
- Payroll processing
Timeline
Assistant Teacher
DBA Lanier Lullabies
04.2024 - Current
Cashier
Limitless Solutions LLC
10.2023 - 06.2024
Cashier
Western Union
05.2022 - 07.2023
Assistant Accountant
Echeverria Izquierdo
06.2019 - 08.2021
Accountant
SIPHECA
03.2008 - 02.2017
Public Accountant - Accounting
Universidad De Carabobo