ZORAIDA MATIAS

Proven in delivering exceptional customer service and team collaboration at Ellianos Coffee, I excel in fast-paced environments, showcasing outstanding cash handling and time management skills. A quick learner and friendly communicator, I consistently enhance customer satisfaction and operational efficiency, contributing to a 20%. increase in repeat clientele.Always trying my best to give my 100% even in difficult situations and dealing with customers.I am bilingual so I can communicate in English and Spanish fluently.Good with time management,works under pressure.Will always try my best to solve any situation to my best of capabilities.