Summary
Overview
Work History
Education
Skills
Certification
Timeline
PROFESSIONAL STRENGTHS
Generic

Zoraida Melendez

St. Petersburg,FL

Summary

Service-focused municipal professional with 10+ years of experience in code compliance, citizen support, and case coordination. Skilled in assisting residents, resolving concerns efficiently, and navigating city processes with accuracy and professionalism. Bilingual (English/Spanish).

Overview

10
10
years of professional experience
1
1
Certification

Work History

Code Compliance Investigator

City of St. Petersburg
St. Petersburg, FL
05.2016 - Current
  • Manage code violation cases and ensure timely resolution
  • Assist residents with ordinance compliance and city processes
  • Handle high-volume public inquiries professionally
  • Process complaints and coordinate with departments
  • Maintain accurate records and reports
  • Provide Spanish translation support

Education

No Degree - Artificial Intelligence

ST PETERSBURG COLLEGE
St. Petersburg, FL
05-2027

Skills

    Municipal Codes & Ordinances (Land Development Code) Regulatory Compliance Policy & Procedure Knowledge Independent Decision-Making Case Prioritization Public Communication & Presentation Complaint Resolution Customer Service Recordkeeping & Reporting Database Management Computer Proficiency (Microsoft Word, Excel, PowerPoint) Knowledge of City Geography & Operations Ability to Interpret and Follow Complex Instructions Professional & Tactful Enforcement

Certification

  • HCV Housing Quality Standards Certification — 2010-02-10
  • Member, International Code Council (ICC)
  • ICC Property Maintenance & Housing Inspector Certification (In Progress)

Timeline

Code Compliance Investigator

City of St. Petersburg
05.2016 - Current

No Degree - Artificial Intelligence

ST PETERSBURG COLLEGE

PROFESSIONAL STRENGTHS

  • Strong communicator
  • Organized
  • Detail-oriented
  • Team player
  • High-volume service experience