Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Zoraida Rodriguez

Lakewood,OH

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Private Nanny

Myra Rosario
03.2023 - Current
  • Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
  • Oversaw household duties such as light housekeeping tasks or running errands when required.
  • Played games, worked on puzzles, and read books to young children.
  • Prepared healthy, age-appropriate snacks and meals.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
  • Led indoor and outdoor activities to entertain and occupy children.

Warehouse Associate

AMAZON FULLFILLMENT CENTERS
06.2020 - 03.2023
  • Maintained a safe working environment
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.

Guest recovery associate

Cedar Point
09.2021 - 10.2022


  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Crew Member

Buffalo Wild Wings
05.2019 - 09.2020
  • Worked well in a fast-paced, high pressure environment, greeted and served customers, answered customer questions, answered and made phone calls, took cash and credit card payments, maintained store cleanliness, prepared food to safety standards

AmeriCorps Member

Americorps
07.2018 - 05.2019
  • Helped children stay in school and on track, selected curricula and optimized lesson plans, adopted technological advances, devised experiential activities, taught students how to expand understanding of class work

Crew Member

McDonald
06.2018 - 08.2018
  • Identified price of goods and calculated bills, promoted customer loyalty, completed washing and sanitizing of dishes, glassware, and silverware

Crew Member

AMC Theaters
05.2017 - 08.2018
  • Developed loyal clientele, communicated openly with management team, applied knowledge to help new team members, helped customers complete purchases, kept drawers accurate and secure

Sales Associate

Today's Teens
04.2015 - 09.2016
  • Greeted customers and ascertained needs, provided exceptional care and attention to repeat customers, applied security and loss prevention training, educated new staff on organizational policies and procedures

Education

GED -

Bard Early College Cleveland
Cleveland, OH
01.2018

Skills

  • Tutoring
  • Conflict Management
  • Warehouse Experience
  • Customer service
  • First Aid
  • Food preparation
  • Hospitality
  • Multi-tasking ability
  • Building Effective Relationships
  • Flexible
  • Organizational Skills
  • Positive Disposition
  • Activity Planning
  • CPR training

Certification

  • Driver's License, 08/2020, 08/2025
  • CPR Certification, 08/2018, Present
  • First Aid Certification, 08/2018, Present

Timeline

Private Nanny

Myra Rosario
03.2023 - Current

Guest recovery associate

Cedar Point
09.2021 - 10.2022

Warehouse Associate

AMAZON FULLFILLMENT CENTERS
06.2020 - 03.2023

Crew Member

Buffalo Wild Wings
05.2019 - 09.2020

AmeriCorps Member

Americorps
07.2018 - 05.2019

Crew Member

McDonald
06.2018 - 08.2018

Crew Member

AMC Theaters
05.2017 - 08.2018

Sales Associate

Today's Teens
04.2015 - 09.2016

GED -

Bard Early College Cleveland

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Zoraida Rodriguez