Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
PERSONAL INFORMATION
HOBBIES
Generic
ZORAIDA  ROMERO

ZORAIDA ROMERO

Summary

Look for job opportunities that allow me to contribute to the achievement of organizational goals also opportunities for personal professional growth.

Overview

18
18
years of professional experience

Work History

BUSINESS MANAGER

GARANTIAS Y SERVICIOS, SGR, S.A. DE C.V.
01.2015 - 01.2018

Follow-up of the fulfillment of goals in placement of bonds and banks loans in small and medium enterprises up to an amount of 2 million monthly.

Generation of income for collection of commissions for financial services up to an amount of 65 thousand monthly.

Support in business management to business executives.

Customer service and cross-selling generation.

Follow-up to the collection management of the business portfolio, adjustments and generations of reserves.

Preparation of monthly management results reports and by business executive.

Follow-up on audit reports (internal audit, external audit and by the SSF-Super Intendencia del Sistema Financiero - Government entity that regulates banking operations.

Collaboration in the elaboration and improvement of procedures manuals.

Administration of guarantees and files of the business portfolio.

SUB BUSINESS MANAGER

GARANTIAS Y SERVICIOS, SGR, S.A. DE C.V.
02.2013 - 01.2015

Management and placement of bonds and business loans up to an amount of 1 million per month.

Customer service and cross-selling generation.

Business portfolio management.

Collection management of the business portfolio.

HEAD OF OPERATIONS, CORPORATE BANKING

BANCO PROMERICA, S.A.
03.2011 - 02.2013

Follow-up to the loan contracting process.

Monitoring the recovery management of the business portfolio, adjustments and generation pf reserves.

Elaboration of result reports.

Development and monitoring of management control reports. (sales pipeline - Visit reports).

Follow-up on audit reports (internal audit, external audit and by the SSF-Super Intendencia del Sistema Financiero Government entity that regulates banking operations.

Collaboration in the elaboration and improvement of procedures manuals.

Customer service and cross-selling generation.

BUSINESS CREDIT OFFICER

BANCO PROMERICA, S.A.
01.2008 - 03.2011

January 2008-March 2011

Analysis and evaluation of credits for operational capital.

Analysis and evaluation of credits for the acquisition of machinery, equipment and transportation equipment.

Analysis and evaluation of credits for the acquisition of commercial premises.

Monitoring the recovery management of the business portfolio.

PERSONAL CREDIT OFFICER

BANCO PROMERICA, S.A.
05.2006 - 01.2008

Analysis and evaluation of consumer loans, credits for vehicle acquisition, housing loans, consolidation of debts and for education, credit cards and overdrafts in current account.

ASSISTANT PERSONAL BANKING MANAGEMENT

BANCO PROMERICA, S.A.
11.2004 - 05.2006

Support and administrative assistance, as well as the preparation of statistical reports of monthly portfolio closings, customer service and cross-selling management.

OPERATIONS AND RAMP ASSISTANT MANAGER

AVIANCA - TACA INTERNATIONAL AIRLINES
04.2004 - 06.2004

Support and administrative assistance, preparation of statistical reports and specific reports of the Ramp and Operations Unit.

BUSINESS BANKING MANAGEMENT ASSISTANT

BANCO HIPOTECARIO DE EL SALVADOR
05.2002 - 03.2004

Support and administrative assistance, collaboration in the preparation of cases and credit agendas to be presented to the committees, as well as customer service, preparation of reports and control of compliance with goals, etc.

DIRECTOR OF PROJECTS AND ADVERTISING ASSISTANT

HOGAR CREA MARIA AUXILIADORA
06.2000 - 12.2002

Administrative assistant and event coordination.

PERSONAL BANKING SUB-MANAGEMENT ASSISTANT

BANCO HIPOTECARIO DE EL SALVADOR
03.2002 - 05.2002

Support and administrative assistance, collaboration in the preparation of cases and credit agendas to be presented to the committees, as well as customer service.

ADMINISTRATIVE AND NURSING ASSISTANT

CLIMEDIC ESCALON
09.2001 - 02.2002

Administrative support, registration and updating of accounting books and preparation of tax returns.

Nursing assistant to gastroenterology specialist Dr. Jorge Antonio Galdamez Estrada and Claudia Aguiar Pediatric Dentist.

DATA SORTER

DANIEL CARR Y ASOCIADOS, S.A. DE C.V.
01.2001 - 09.2001

January 2001-September 2001

Auxiliary in the handling and classification of information collected through advertising surveys.

Education

DESIGNING A MARKETING PLAN

BLUMENBERG & ASOCIADOS
PRIVATE SCHOOL IN EL SALVADOR

DESIGNING A MARKETING PLAN

BLUMENBERG & ASOCIADOS
PRIVATE SCHOOL IN EL SALVADOR

OFFICE PACKAGES LEARNING - EXCEL, WORD, POWER POINT

NUEVOS HORIZONTES
PRIVATE SCHOOL IN EL SALVADOR

ENGLISH LANGUAGE LEARNING

CENTRO CULTURAL SALVADORENO
PRIVATE SCHOOL IN EL SALVADOR

GRADUATED IN BUSINESS ADMINISTRATION -

UNIVERSIDAD PANAMERICANA
PRIVATE UNIVERSITY IN EL SALVADOR

HIGH SCHOOL DIPLOMA -

INSTITUTO NACIONAL DE AYUTUXTEPEQUE
PUBLIC SCHOOL IN EL SALVADOR

Skills

  • Excellent interpersonal relationship
  • Experience in customer service and cross selling
  • Broad Knowledge in the management of financial services Management of Office Packages

LANGUAGES

Spanish
Native or Bilingual
English
Professional Working

Timeline

BUSINESS MANAGER

GARANTIAS Y SERVICIOS, SGR, S.A. DE C.V.
01.2015 - 01.2018

SUB BUSINESS MANAGER

GARANTIAS Y SERVICIOS, SGR, S.A. DE C.V.
02.2013 - 01.2015

HEAD OF OPERATIONS, CORPORATE BANKING

BANCO PROMERICA, S.A.
03.2011 - 02.2013

BUSINESS CREDIT OFFICER

BANCO PROMERICA, S.A.
01.2008 - 03.2011

PERSONAL CREDIT OFFICER

BANCO PROMERICA, S.A.
05.2006 - 01.2008

ASSISTANT PERSONAL BANKING MANAGEMENT

BANCO PROMERICA, S.A.
11.2004 - 05.2006

OPERATIONS AND RAMP ASSISTANT MANAGER

AVIANCA - TACA INTERNATIONAL AIRLINES
04.2004 - 06.2004

BUSINESS BANKING MANAGEMENT ASSISTANT

BANCO HIPOTECARIO DE EL SALVADOR
05.2002 - 03.2004

PERSONAL BANKING SUB-MANAGEMENT ASSISTANT

BANCO HIPOTECARIO DE EL SALVADOR
03.2002 - 05.2002

ADMINISTRATIVE AND NURSING ASSISTANT

CLIMEDIC ESCALON
09.2001 - 02.2002

DATA SORTER

DANIEL CARR Y ASOCIADOS, S.A. DE C.V.
01.2001 - 09.2001

DIRECTOR OF PROJECTS AND ADVERTISING ASSISTANT

HOGAR CREA MARIA AUXILIADORA
06.2000 - 12.2002

DESIGNING A MARKETING PLAN

BLUMENBERG & ASOCIADOS

OFFICE PACKAGES LEARNING - EXCEL, WORD, POWER POINT

NUEVOS HORIZONTES

ENGLISH LANGUAGE LEARNING

CENTRO CULTURAL SALVADORENO

GRADUATED IN BUSINESS ADMINISTRATION -

UNIVERSIDAD PANAMERICANA

HIGH SCHOOL DIPLOMA -

INSTITUTO NACIONAL DE AYUTUXTEPEQUE

DESIGNING A MARKETING PLAN

BLUMENBERG & ASOCIADOS

PERSONAL INFORMATION

HOBBIES

Cook

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ZORAIDA ROMERO