Summary
Overview
Work History
Skills
Timeline
Generic

Zoraida Salvat

Orlando,FL

Summary

Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results. Skilled cleaning team member bringing years of experience in commercial and institutional environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies.

Overview

24
24
years of professional experience

Work History

Cleaning Crew Member

H2 Hotel
04.2023 - Current
  • Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
  • Reduced complaints from clients by addressing their specific cleaning requests and preferences.
  • Adapted quickly to various workplace settings, including commercial spaces, offices, and residential properties as required by clients'' needs.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.

Cleaning Team Leader

Jackies Cleaning
03.2014 - Current
  • Improved team efficiency by implementing streamlined cleaning processes and schedules.
  • Enhanced client satisfaction through consistent high-quality service delivery and attention to detail.
  • Reduced employee turnover with effective hiring, training, and ongoing performance management of cleaning staff.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Resolved client issues promptly, maintaining professional relationships and ensuring repeat business.
  • Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.

Cleaning Crew Member

Owens Services
02.2010 - 03.2014
  • Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
  • Reduced complaints from clients by addressing their specific cleaning requests and preferences.
  • Improved overall team productivity with proper time management and prioritization of tasks.
  • Increased customer satisfaction by providing exceptional service and exceeding expectations in cleanliness.
  • Collaborated effectively with other crew members for efficient completion of assigned tasks.
  • Consistently met deadlines for daily cleaning projects, contributing to operational efficiency within the organization.

Cleaning Supervisor

Amerishine Co.
01.2000 - 02.2010
  • Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
  • Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
  • Developed customized cleaning schedules tailored to client needs, ensuring timely completion and customer satisfaction.
  • Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation.
  • Conducted regular inspections of facilities to ensure consistent cleanliness levels, addressing any issues promptly.
  • Addressed customer complaints promptly by investigating issues thoroughly and implementing corrective actions when necessary.

Skills

  • Safety Compliance
  • Chemical Handling
  • Restroom Servicing
  • Supply Restocking

Timeline

Cleaning Crew Member

H2 Hotel
04.2023 - Current

Cleaning Team Leader

Jackies Cleaning
03.2014 - Current

Cleaning Crew Member

Owens Services
02.2010 - 03.2014

Cleaning Supervisor

Amerishine Co.
01.2000 - 02.2010

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Zoraida Salvat