Zoraida Salvat
Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results. Skilled cleaning team member bringing years of experience in commercial and institutional environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies.
Hospitality professional well-versed in delivering high-quality breakfast service and maintaining welcoming environment. Known for reliability and adaptability to changing needs, ensuring smooth operations. Proven skills in guest relations and teamwork contribute to consistently positive outcomes.
Work History
Cleaning Supervisor
3 Months- Supervised daily cleaning operations, ensuring adherence to safety and quality standards.
- Trained staff on effective cleaning techniques and equipment usage for optimal performance.
- Implemented inventory management system for cleaning supplies, reducing waste and costs.
- Conducted regular inspections to maintain cleanliness and compliance with health regulations.
Food Service Worker
2 Years 10 Months- Prepared and served meals following dietary guidelines and safety protocols.
- Maintained cleanliness and organization of dining areas, ensuring compliance with health standards.
- Prepared and presented a variety of breakfast items, ensuring quality and freshness.
- Maintained cleanliness and organization of dining area, enhancing guest experience.
- Implemented efficient food safety practices, ensuring compliance with health regulations.
- Streamlined breakfast setup processes, improving operational efficiency during peak hours.
- Adhered to hotel brand standards when preparing meals and maintaining the appearance of the dining area.
Cleaning Team Leader
9 Years 1 Month- Improved team efficiency by implementing streamlined cleaning processes and schedules.
- Enhanced client satisfaction through consistent high-quality service delivery and attention to detail.
- Reduced employee turnover with effective hiring, training, and ongoing performance management of cleaning staff.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Resolved client issues promptly, maintaining professional relationships and ensuring repeat business.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
Cleaning Crew Member
4 Years 1 Month- Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
- Reduced complaints from clients by addressing their specific cleaning requests and preferences.
- Improved overall team productivity with proper time management and prioritization of tasks.
- Increased customer satisfaction by providing exceptional service and exceeding expectations in cleanliness.
- Collaborated effectively with other crew members for efficient completion of assigned tasks.
- Consistently met deadlines for daily cleaning projects, contributing to operational efficiency within the organization.
Cleaning Supervisor
10 Years 1 Month- Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
- Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
- Developed customized cleaning schedules tailored to client needs, ensuring timely completion and customer satisfaction.
- Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation.
- Conducted regular inspections of facilities to ensure consistent cleanliness levels, addressing any issues promptly.
- Addressed customer complaints promptly by investigating issues thoroughly and implementing corrective actions when necessary.