Zoram Gutierrez

• Monitor and manage soccer games to verify safety and promote good sportsmanship for players
• Implemented disciplinary measures to uphold respect and fairness among players to encourage respect, fairness and equality for players
• Managed conflicts effectively and efficiently by mediating disputes between players, coaches, and spectators

• Supervised on-shift staff across all SRWC-managed spaces, enhancing staff performance and ensuring facility safety
• Served as a first responder to facility emergencies and completed require incident documentation
• Coordinated equipment setup and teardown for special events and activities, optimizing space utilization and event flow

• Supervised 50 campers, ensuring their safety and well-being throughout the day
• Coordinated the evacuation of camp participants during emergencies
• Maintained accurate program records, including incident reports and daily attendance, supporting effective camp management

• Provided professional customer service and assisted patrons with facility, program, and service inquiries
• Trained new employees on facility policies, standards, and procedures
• Assessed patron & facility situations and determined appropriate courses of action

3.4 GPA