Zorel Heyward-Fludd
San Antonio ,TX
Summary
Versatile and dynamic professional with a proven track record at HEB Warehouse, adept in organization and heavy lifting alongside exceptional team leadership and problem-solving skills. Elevated warehouse efficiency and safety, while fostering a positive work environment and enhancing customer satisfaction through timely delivery assistance.
Overview
8
8
years of professional experience
Work History
Driver Helper
Hill Country Waste Management
Spring Branch, TX
04.2024 - 01.2025
- Loaded and unloaded trucks efficiently, minimizing damage to goods and optimizing space utilization.
- Exhibited good attendance, work habits, and willingness to learn job functions.
- Prevented damage to packages and products by correctly securing loads.
- Improved customer satisfaction by providing timely and efficient delivery assistance to drivers.
Forklift Operator
HEB Warehouse
San Antonio, TX
05.2022 - 01.2024
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Troubleshot technical issues with scanning equipment, minimizing downtime and maintaining optimal workflow.
- Maintained organized digital filing system, enabling quick retrieval of documents as needed.
Assistant Manager
QuikTrip
Charlotte, NC
03.2017 - 03.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Business Communication - Business
San Bernardino Valley College
San Bernardino, CA05.2013
Skills
- Loading and unloading
- Driver assistance
- Organization
- Heavy lifting
- Package handling
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Team motivation
- Staff training and development
Timeline
Driver Helper
Hill Country Waste Management
04.2024 - 01.2025
Forklift Operator
HEB Warehouse
05.2022 - 01.2024
Assistant Manager
QuikTrip
03.2017 - 03.2022
Business Communication - Business
San Bernardino Valley College