Zori Anderson
Mountain View,CA
Summary
Oversaw food service operations in roles including dishwasher, server, and security officer. Championed initiatives to improve food safety and cleanliness standards, resulting in enhanced operational efficiency. Elevated customer service quality, significantly increasing customer satisfaction levels.
Overview
10
10
years of professional experience
Work History
Recovery Worker
Rst
Fort Pierce, FL
05.2020 - 12.2026
- Supported vulnerable individuals by providing care and guidance. Managed caseloads and performed assessments to develop personalized recovery plans. Assisted clients in achieving positive changes through customized interventions.
- Assisted individuals in recovery by offering emotional support and guidance. Helped clients overcome challenges and find necessary resources. Supported diverse populations in reaching personal goals and enhancing overall well-being.
- Implemented community outreach programs to address homelessness effectively.
- Implemented targeted interventions to address challenges associated with substance misuse.
- Facilitated resolution of challenging behaviors to cultivate a positive environment.
- Explored new career opportunities to maximize skills and experience utilization.
- Facilitated community engagement initiatives to tackle challenges associated with social exclusion.
- Supported daily team operations to achieve objectives. Worked with colleagues to improve service delivery. Assisted in project tasks to ensure deadlines were met.
Security Officer
Trident Security Solutions
Fort Pierce, FL
02.2018 - 08.2021
- Oversaw security operations to enhance safety across premises. Evaluated activities to detect and address potential threats. Acted swiftly during incidents to minimize risk exposure.
- Oversaw regular patrols of facilities to enhance safety and security protocols. Supervised surveillance camera operations to proactively identify and mitigate potential risks. Collaborated in establishing and fine-tuning building and equipment controls.
- Managed entry authorization for individuals and vehicles to maintain security and prevent unauthorized access.
- Directed emergency response efforts to effectively manage alarms and incidents, ensuring a secure environment.
- Developed and presented thorough reports to document activities and analyze surveillance footage for operational insights.
- Oversaw daily operations to align with team objectives. Cultivated a clean and organized workspace to enhance productivity. Contributed to team initiatives by efficiently executing assigned responsibilities.
Dishwasher
BJ'S Restaurant & Brewhouse
Melbourne, FL
03.2017 - 05.2020
- Operated dishwasher to efficiently clean dishes, cookware, and cutlery. Loaded dishes, added detergent, and selected appropriate wash cycles. Utilized hot water and mechanical action to remove soil from items.
- Assisted in planning community events in Melbourne, FL. Supported local businesses by advertising services. Collaborated with team members to improve outreach initiatives.
Server
MAKOTO'S JAPANESE STEAKHOUSE
Melbourne, FL
02.2017 - 04.2020
- Welcomed guests and provided assistance with menu selections. Took orders accurately and communicated them to kitchen staff. Delivered food and drinks promptly to enhance guest experience.
- Facilitated a welcoming atmosphere for guests in the restaurant. Maintained appropriate temperatures for food items. Followed timing standards for service delivery. Identified opportunities to streamline service and enhance table turnover. Presented menu options and addressed customer inquiries. Assisted customers with menu selections. Acquired knowledge of all food and beverage offerings. Employed a positive sales approach to influence guest choices. Cleared tables and ensured cleanliness throughout service.
- Assisted team in daily operations to achieve objectives. Maintained clean and organized workspace to enhance productivity. Supported team projects by completing assigned tasks promptly.
Porter/Maintenance
THE MANSION
Melbourne, FL
05.2017 - 08.2019
- Monitored and enforced cleanliness, appearance, and safety standards across facilities.
- Assisted in planning community events in Melbourne, FL. Supported initiatives to improve community involvement. Collaborated with team members to promote local businesses.
Education
High School Diploma -
Palm Bay Senior High School
Palm Bay, FL06.2019
Skills
Oversaw dishwashing operations to enhance kitchen efficiency and ensure compliance with food safety regulations
Assisted in implementing security measures to protect organizational assets Supported cross-functional teams in enhancing security protocols and compliance Contributed to improving incident response strategies and minimizing vulnerabilities
Assisted in managing dining area operations to improve guest satisfaction Collaborated with kitchen staff to facilitate prompt service and appealing presentation Supported training of new team members on cleanliness and efficiency standards
Established and enforced food safety protocols to ensure compliance with high-quality standards in food handling
Oversaw front-of-house operations to elevate guest experiences and optimize service efficiency
Facilitated effective team interactions and improved project outcomes through strong communication skills
Assisted in managing residential cleaning operations to boost client satisfaction Supported cleaning teams in maintaining high service standards Contributed to the development of effective cleaning protocols to streamline workflow
Oversaw ingredient selection and preparation processes to uphold exceptional culinary standards
Assisted in implementing loss prevention strategies to reduce shrinkage and improve store safety Supported management in creating training materials for staff on theft deterrence Fostered a proactive environment of awareness and responsibility among team members
Executed routine cleaning tasks to uphold safety and create welcoming environments for occupants and visitors
Monitored CCTV operations to support security measures across facilities Assisted security teams in responding to incidents captured on surveillance Guided staff in utilizing CCTV technology to enhance safety protocols
Assisted with guest reception and seating to improve dining experience Supported kitchen and service teams in streamlining workflow and enhancing service efficiency Guided new staff on effective guest engagement and service practices
Oversaw front-of-house operations to elevate guest experiences and optimize service efficiency
Assisted in daily food service operations to improve customer satisfaction Supported kitchen staff in optimizing food preparation workflows Guided new employees on service protocols and operational standards
Oversaw cash handling operations to ensure financial integrity and security
Assisted in monitoring security operations to improve safety across facilities Collaborated with teams to support the implementation of effective surveillance strategies Aided in developing protocols for incident response and reporting
Oversaw daily restaurant operations, ensuring high standards of service and customer satisfaction
Managed front-of-house activities to enhance guest experiences and streamline service efficiency
Timeline
Recovery Worker
Rst
05.2020 - 12.2026
Security Officer
Trident Security Solutions
02.2018 - 08.2021
Porter/Maintenance
THE MANSION
05.2017 - 08.2019
Dishwasher
BJ'S Restaurant & Brewhouse
03.2017 - 05.2020
Server
MAKOTO'S JAPANESE STEAKHOUSE
02.2017 - 04.2020
High School Diploma -
Palm Bay Senior High School