Zoria Pinero
Stafford,VA
Summary
Dedicated and adaptable professional with over 7 years of experience in customer service, child care, and health-related roles. Developed strong interpersonal and problem-solving skills at a young age, gaining extensive babysitting experience from the age of 12. Acquired valuable communication, teamwork, and multitasking abilities while working in fast food customer service, consistently delivering exceptional service under pressure. Recently served as an Overnight Sleep Technician, showcasing attention to detail, care for clients' well-being, and strong technical proficiency in monitoring sleep patterns. Passionate about helping others, with a proven track record of reliability, compassion, and professionalism.
Overview
5
5
years of professional experience
Work History
Sleep Technician
Lyfe Techs
Haymarket, VA
02.2023 - Current
- Conducted comprehensive patient evaluations, obtaining accurate medical histories and identifying potential sleep-related issues.
- Improved patient comfort by effectively setting up and calibrating sleep monitoring equipment.
- Optimized study results by troubleshooting technical issues with polysomnography equipment as needed.
- Demonstrated exceptional problem-solving skills in addressing complex sleep disorders, utilizing a comprehensive approach to identify root causes and develop effective interventions.
- Maintained a clean and safe sleep lab environment, adhering to strict infection control protocols for optimal patient care.
- Assisted in training new Sleep Technicians, sharing best practices and industry knowledge for improved patient outcomes.
- Provided exceptional patient care throughout all stages of the diagnostic process, ensuring a positive experience for each individual.
- Maintained strict confidentiality of patient information, ensuring compliance with HIPAA regulations and safeguarding sensitive medical data.
- Cleaned and sterilized instruments, equipment and surfaces.
- Educated patients about procedures, answered questions, and provided comforting words to control anxiety and enhance procedure results.
Server and Kitchen Staff/ Assistant Manager/ Food Service Worker
Ricco’s Pizza and Domino’s
Stafford, VA
06.2022 - 09.2022
- Provided great customer service, operated a cash register, and maintained a sanitary workspace
- Rotated all food and helped prepare food
- Respectfully and calmly taught other coworkers
- Hours per week:25 -35
- Supervisor: Francisco Seidler (571)317-8014
Assistant Baker
The Icing Baking Company
Stafford, VA
02.2022 - 06.2022
- Maintained a sanitary workspace, made sure to rotate food as well as prepare and date food properly
- I was in charge of baking off cakes, cupcakes, cookies, dog treats, as well as making buttercreams
- I helped out with customers, and helped with decorations a couple times
- Hours per week:25 -35
- Supervisor: Hannah (571)314-8562
Customer Service Representative/ Food Service Worker
Domino’s Pizza
Fort Belvoir, VA
09.2019 - 04.2021
- Provided great customer service, operated a cash register, took phone orders, maintained a sanitary workspace, rotated food, and prepared food
- Was in training to become a manager and learned how to clock out driver and learned how to prepare dough and did the paperwork
- Hours per week:15-20
- Supervisor: Moises Guitterez (703)360-0027
Education
High school diploma/GED -
Homeschooled
01.2023
Skills
- HIPAA compliance
- Teamwork orientation
- Interdisciplinary collaboration
- ASV titration
- Respiratory event scoring
- BiPAP titration
- Pediatric sleep studies
- Patient care proficiency
- CPAP titration
- Strong work ethic
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Time management
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Patient safety
- Adaptability and flexibility
- Self-driven and motivated
- Equipment safety
- Self motivation
- Coaching and mentoring
- Analytical thinking
- Interpersonal skills
- Professionalism
- Interpersonal communication
- Written communication
Timeline
Sleep Technician
Lyfe Techs
02.2023 - Current
Server and Kitchen Staff/ Assistant Manager/ Food Service Worker
Ricco’s Pizza and Domino’s
06.2022 - 09.2022
Assistant Baker
The Icing Baking Company
02.2022 - 06.2022
Customer Service Representative/ Food Service Worker
Domino’s Pizza
09.2019 - 04.2021
High school diploma/GED -
Homeschooled