Zoria Wall

Walmart

04.2021 - 08.2025

Enhanced store reputation by maintaining a clean, organized, and visually appealing sales floor.
Provided expert advice on sizing, fit, materials, and care instructions for various apparel items.
Demonstrated excellent customer service skills, addressing concerns promptly and professionally.
Assisted in loss prevention efforts by adhering to policies and procedures while monitoring suspicious behavior on the sales floor.
Pressed and folded items upon arrival in store to increase visual appeal.
Resolved customer complaints tactfully while adhering to company guidelines and satisfying client needs.
Participated in store promotions and events to engage customers and drive revenue growth.
Provided exceptional services and pleasant shopping experiences to retail customers.
Listened to customer needs and desires to identify and recommend optimal products.
Prioritized helping customers over completing other routine tasks in store.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Greeted and interacted with over customers to assist in selecting and locating merchandise.
Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
Managed inventory effectively, ensuring proper stock levels for popular items, minimizing out-of-stock situations.

Summary