Zorian Sesma
Dicks Sporing Goods
Thornton,Colorado
1
Certification
2
years of professional experience
Retail professional with robust background in driving sales and enhancing customer experiences. Known for strong team collaboration and adaptability to changing retail environments. Expertise in product knowledge and active listening, ensuring customer satisfaction and loyalty.
Work History
Retail Sales Associate
1 Year 7 Months- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained knowledge of current promotions and products to provide up-to-date information to customers.
- Managed inventory levels by restocking shelves and organizing merchandise displays effectively.
- Collaborated with team members to achieve sales goals and maintain store presentation standards.
- Participated in training sessions, developing skills in product knowledge and customer service techniques.
- Responded promptly to customer complaints, resolving issues to ensure satisfaction and loyalty.
Lifeguard
3 Months- Monitored pool area to ensure safety and compliance with regulations.
- Responded quickly to emergencies, providing first aid and CPR as needed.
- Maintained cleanliness of facilities, ensuring a safe environment for patrons.
- Engaged with guests to promote recreational programs and activities.
- Conducted regular safety drills, enhancing readiness for emergency situations.
- Collaborated with team members to enforce facility rules and guidelines effectively.
- Provided friendly customer service to guests and addressed concerns.
Education
High School Diploma
No Degree - Sports Management
Skills
Strong communicator
Lifeguard certification
Effective problem-solver
Leadership qualities
First aid
Patience and empathy
Physical fitness
Team collaboration
Team bonding
General maintenance
Adaptability in emergencies
Complex Problem-solving
Certification
- First Aid/CPR Certified
Timeline
Lifeguard
Northglenn Recreation Center
05.2025 - 08.2025Read More
Retail Sales Associate
Dicks Sporing Goods
03.2025 - CurrentRead More
The Academy of Charter Schools
High School Diploma
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Metropolitan State University of Denver
No Degree from Sports Management
Read More