Summary
Overview
Work History
Education
Skills
Timeline
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Zorica Popovic

Zorica Popovic

Long Island City,NY

Summary

With a proven track record at Caffe Torino, I excel in customer service and multitasking, ensuring exceptional guest experiences. Skilled in problem-solving and teamwork, I adeptly handle customer complaints and support kitchen staff, significantly enhancing dining satisfaction. My expertise in communication and inventory management drives operational efficiency and customer loyalty.

Overview

3
3
years of professional experience

Work History

Server

Bravo Company
New York, New York
10.2024 - Current

Server

Bravo cmpany
New York, New York
10.2024 - Current
  • Greeted guests and provided menus.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.

Bartender

Caffe Torino
Astoria, New York
09.2024 - 10.2024
  • I made wonderful Italian coffees
  • Cleansed glasses with sanitizing solution after each use.
  • Resolved customer complaints in a professional manner.
  • Organized storeroom inventory of supplies such as cups, napkins, straws.
  • Provided drink suggestions to customers based on their preferences.

Waiter, Server

Sandy's bakery and deli,
Chicago, Illinois
01.2022 - Current
  • Greeted guests and answered questions about menu items.
  • Provided excellent customer service to ensure repeat customers.
  • Checked with customers to ensure that they were enjoying their meals.
  • Assisted cooks by prepping ingredients for meals prior to service times.
  • Suggested additional items to customers based on their preferences and needs.

Education

High School Diploma -

Bacherol of Hospitality
UCG

Skills

  • customer servis
  • multitasking
  • communication
  • problem-solving
  • teamwork

Timeline

Server

Bravo Company
10.2024 - Current

Server

Bravo cmpany
10.2024 - Current

Bartender

Caffe Torino
09.2024 - 10.2024

Waiter, Server

Sandy's bakery and deli,
01.2022 - Current

High School Diploma -

Bacherol of Hospitality

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Zorica Popovic