Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
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Zororo Makoni

Naperville,IL

Summary

Experienced team member skilled in process improvement and exceeding expectations. Diligently communicates and prioritizes tasks. Analytical and driven problem solver.

Overview

13
13
years of professional experience
2
2
Certificate
2
2
Languages

Work History

Inventory Control Specialist

Costco Wholesale
05.2022 - Current
  • Manages inventory across 107 locations with ERP systems, improving management with tracking systems and audits. Maintains supplier relationships and minimizes stock discrepancies. Uses Power BI and SAP Web Intelligence for trends and inventory analysis.
  • Streamlined the D11 - Tobacco pricing process.
  • Mentored an intern who was subsequently employed as a full-time Inventory Control Specialist.
  • Boosted D17 - AD (Cultured Products) sales by 28% monetarily and 20% in units in FY23.
  • Cut down D14 - A (Paper Products) inventory by 10-15% in the MW region for FY23/24.

Front End Supervisor

Costco Wholesale
11.2017 - 04.2022
  • Managed front-end operations improving member satisfaction, increased checkout efficiency, trained team members for operational goals, oversaw cashier performance metrics, and collaborated with other departments to streamline store logistics.
  • Increased items scanned per minute by 17-18%.
  • Increased members served per hour by 55%.
  • Achieved an overall scan rate of 98%.

Sales Supervisor

OK Zimbabwe Ltd
12.2015 - 04.2016
  • Enhanced customer satisfaction, grew store sales through strategic promotions, coached team to meet sales targets, liaised with external buyers, and proactively assisted customers by staying informed about their preferences.
  • Increased store sales by 20% in FY 16 Q1.
  • Conducted product range analysis.

Buying Assistant

OK Zimbabwe, Ltd
12.2011 - 04.2016
  • Supported buyers with trend forecasting for inventory levels, and planned promotions to enhance inventory flow and profits.
  • Negotiated contracts for better pricing, resulting in cost savings by 5% in freight allowances.
  • Made valuable contributions to the planning of promotions, pricing, and inventory levels, enhancing inventory flow, revenue, and profits.

Education

Master of Science - Business Analytics

Benedictine University
Lisle, IL
05.2023

BBA - Business Analytics

Benedictine University
Lisle, IL
12.2021

Associate of Arts - Business

College of DuPage
Glen Ellyn, IL
07.2020

Skills

  • Communication Skills
  • Database Programming: R, SQL, SAS
  • Machine Learning: Alteryx, R Studio
  • Inventory Management
  • Business Researches
  • Business Process Improvement
  • Project Management
  • Data Analysis: Microsoft Excel
  • Database Management: MySQL, Microsoft Access
  • Data Visualization: Tableau, Power BI, Looker Studio

Certification

  • Microsoft Office Specialist: Excel Associate (2019)
  • Microsoft Certified: Azure Fundamentals (2023)


Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Inventory Control Specialist

Costco Wholesale
05.2022 - Current

Front End Supervisor

Costco Wholesale
11.2017 - 04.2022

Sales Supervisor

OK Zimbabwe Ltd
12.2015 - 04.2016

Buying Assistant

OK Zimbabwe, Ltd
12.2011 - 04.2016

Master of Science - Business Analytics

Benedictine University

BBA - Business Analytics

Benedictine University

Associate of Arts - Business

College of DuPage

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Zororo Makoni