Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zorya Green

Greenville,NC

Summary

Personable Medical Assistant bringing 3 + years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service. Also looking forward to Advancing in my career.

Overview

4
4
years of professional experience

Work History

Medical Assistant

Ciox Healthcare
Greenville, NC
07.2023 - Current
  • Managed and organized medical records for efficient retrieval
  • Processed orders for medical supplies and lab equipment.
  • Processed billing claims, collected co-pays, and resolved payment issues.
  • Ensured strict compliance with HIPAA regulations for patient confidentiality.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.

Personal Care Assistant

Healing Hearts Home
Greenville , Nc
01.2022 - 06.2023
  • Provided ongoing compassionate patient care for each client.
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.
  • Recorded patient temperature, pulse and blood pressure to monitor health and well-being.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Transported patients to medical, dental and personal care appointments.
  • Coordinated doctor appointments, exercise, recreation, and family visits to maintain schedule.
  • Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
  • Utilized adaptive equipment such as wheelchairs, walkers or canes as needed.
  • Monitored vital signs such as blood pressure, pulse rate and respiration rate for the patient's health status.

Work From Home Agent

Datavant
Greenville, Nc
01.2020 - 01.2022
  • Prepared outgoing mailings containing copies of medical records upon request.
  • Maintained medical records and organized documents for the medical office.
  • Follow-up with Physician's offices
  • Managed multiple tasks simultaneously while adhering to strict deadlines.
  • Provided accurate, valid and complete information by using the right methods and tools.
  • Provided customer service support to customers over the phone, responding to inquiries and addressing concerns.
  • Utilized computer systems to access accounts for research purposes.
  • Maintained high levels of professionalism when interacting with customers both verbally and written.

Education

High School Diploma -

J.H Rose High School
Greenville, NC
06-2019

Nursing

Pitt Community College
Winterville, NC

Skills

  • Procedure Assistance
  • Data Entry
  • Indirect/ Direct Patient Care
  • Patient Flow Management
  • Electronic/Paper Medical Records
  • Restocking lab supplies
  • Microsoft office
  • Insurance Verification
  • Teamwork
  • Education
  • Compassion
  • Accountability

Timeline

Medical Assistant

Ciox Healthcare
07.2023 - Current

Personal Care Assistant

Healing Hearts Home
01.2022 - 06.2023

Work From Home Agent

Datavant
01.2020 - 01.2022

High School Diploma -

J.H Rose High School

Nursing

Pitt Community College
Zorya Green